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Lead Alarm Service Technician

Job

Best Defense Fire Protection & Security

Waunakee, WI (In Person)

$81,120 Salary, Full-Time

Posted 2 days ago (Updated 12 hours ago) • Actively hiring

Expires 6/11/2026

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Job Description

Service Technician - experienced Best Defense Fire Protection and Security is seeking to add another skilled alarm service technician. Applicants must have a minimum of three year's alarm installation, programming, and troubleshooting experience.
Job duties include:
  • Report to service manager
  • Repair of existing fire alarm and / or security system, cctv, and access control products
  • Follow up with customers on repairs
  • Proper completion of paperwork and electronic forms Skills required include:
  • Skilled programmer of security panels, IP CCTV, and access control.
  • Ability to program and provide basic troubleshooting on IP based products such as IP Video and access control
  • Strong troubleshooting skills
  • Electronics knowledge
  • Strong PC skills
  • Customer service and communications skills
  • Organizational skills to insure paperwork and electronic forms are properly completed, signed, and filed.
  • Ability to learn new products
  • Attention to detail. Service Department shall leave every system better than when they arrived.
  • People skills Benefits include:
  • Competitive wage
  • Paid health insurance
  • Dental
  • Vacation
  • Paid training
  • Company vehicle and tools while on the job
  • 401K SIMPLE retirement plan
  • Opportunity for growth
Job Type:
Full-time Pay:
$34.00 - $44.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Flexible spending account Fuel card Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to
Commute:
Waunakee, WI 53597 (Preferred)
Work Location:
In person

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