Lead, Area Health Information Specialist

• Location:

• Mountainside, NJ ?

• Work Model:

• Hybrid with Travel (75% travel required) ?

• Schedule:

• Monday-Friday | Five 8am-4:30pm EST ?

• Status:

• Full-Time We are seeking an
• Area Lead - Health Information Specialist
• to support Release of Information (ROI) operations across
• health systems in Mountainside, NJ
• . This is a
• hybrid role with significant on-site presence
• , ideal for a dependable leader who thrives in dynamic environments and is comfortable traveling between facilities. This role provides operational leadership, coverage support, and workflow oversight while serving as a key liaison between client sites, ROI staff, and internal leadership. This is a
• hybrid role
• requiring consistent on-site presence, collaboration with client staff, and flexibility to support coverage needs as they arise.
• ? What You'll Do
• The Area Lead plays a key role in supporting daily ROI operations while serving as a leader, mentor, and point of contact for staff and clients.

Responsibilities include:

• health systems
• and associated clinics + Serve as a point of contact between client stakeholders and internal leadership + Assist with onboarding, training, mentoring, and workflow support for HIS staff + Communicate staffing needs, coverage gaps, volume fluctuations, and site challenges proactively + Support productivity, quality, and service improvement initiatives + Accurately process medical record and ROI requests while maintaining strict confidentiality + Manage high-volume inbound and outbound calls from patients, providers, and requestors + Handle fax, mail, and electronic request workflows, including logging and tracking + Review, date-stamp, and upload requests into HealthSource + Monitor fax queues, shared drives, and email inboxes for timely processing + Create encrypted CDs/DVDs and maintain proper documentation + Assist walk-in patients by verifying identity and processing disclosures + Monitor and complete patient transfers throughout the workday + Ensure full compliance with HIPAA, privacy regulations, and client-specific policies + Maintain working knowledge of site-specific workflows and systems + Support continuity of coverage and minimize operational risk •⭐ What We're Looking For•We're seeking someone who is: + Interested in leadership and motivated to grow in a lead role + Professional, dependable, and service-oriented + Reliable and punctual — attendance is critical + Comfortable working in a hybrid environment with on-site responsibilities + A strong communicator with both clients and internal teams + Organized and able to manage priorities effectively + Willing to be trained and eager to lead by example + Experienced in healthcare, HIM, or ROI environments •?

• + Datavant DHISC training + Hands-on, role-specific training during the first 30 days
• ? Qualifications
• + High School Diploma or GED + Prior healthcare, HIM, medical records, or ROI experience
• required
• + Experience with ROI and EMR systems
• required
• + Lead or supervisory experience
• preferred
• + Ability to travel locally and work on-site regularly + Proficiency with computers, email, and office equipment + Ability to maintain strict confidentiality and HIPAA compliance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.