Lead Business Administrative Patient Care and Team Coordinator

Permanent, full-time position in the stable, rock-solid, and rewarding field of dentistry! Unique opportunity offering satisfying work challenges with ideal lifestyle balance. Prior dental experience is NOT required. Georgia Dental Studio, the private practice of Dr. Cody Albergotti, Dr. Chad Till, and their remarkable team, is seeking a dynamic lead front office team member to, after training, work closely with the doctors, long-time manager Jennifer, and rocking administrative team to manage, oversee, and contribute to the administrative operations of our highly reputable practice. Our expansive group produces 5-star service by valuing quality relationships and excellent performance in all we do. If you value teamwork and communication and gain great satisfaction by maintaining quality control in our busy practice, then this post pay be describing your ideal workstyle within the achieving world of Georgia Dental Group. What defines our practice? Our people, our dedication, and the quality of our work! We are a dental team whose members share the value of doing our very best for each patient that entrusts us with their care. Patients are not a number nor "a tooth;" we care for the person who visits our Practice, and our goal is to meet and exceed the patient's best expectations, as well as the confidence and trust of the dentist referring them to our practice. We also value our dedication to one another! A healthy, happy workplace environment is amongst our high priorities. If harmony and work-life balance are values to you, come grow with us! An enjoyable variety of tasks makes a workday go by fast! After training, your day will include: Providing leadership as the "air traffic controller" of our 6-member rocking administrative team.

Scheduling:

crafting a busy and ideally scheduled day for our hygienists and doctors. If you enjoy puzzles like Tetris, you'll love our scheduling system!

Patient check-in procedures:

dishing out Georgia Dental Studio hospitality while updating registration and notifying the clinical team of the patient's arrival. Attending to any patient questions regarding financial costs of recommended treatment.

Onboarding new patients:

sharing first visit information and providing information to turn an ordinary call into an extraordinarily positive patient experience. Cross-training into the role of

Treatment Coordinator:

learning the patient's issues, doctor treatment recommendations, discussing treatment, educating, discussing financial investment, and scheduling the next appointment. Documenting patient conversations in the chart to keep team members "in the know." Answering the phone, attending to questions, and directing calls. Partner with Manager Jennifer for administrative team performance and coaching reviews. Working closely with all team members so that patients and co-workers all have an amazing, smooth-sailing day!

DENTAL EXPERIENCE IS NICE, BUT NOT REQUIRED.

No doubt, prior dental experience is helpful to scale the learning curve, but it is not necessary to master this rewarding role. We value "the right person," and many of our current team members gained their knowledge, skills, and certifications "on-the-job" through their excellent comprehension and dedicated commitment to learn. Individuals with successful careers in business administration and face-to-face communications with customers/clients/patients will enjoy driving their skills into a profession that makes a measurable and positive impact every day in the lives of others. This position is a perfect career opportunity for whose career paths are built upon leadership experience and studies or degrees in majors such as Communication, Psychology, Healthcare Administration, and Marketing.

Qualified candidates must have:

Bachelor's degree from an accredited university. Those who do not possess a BA or BS will be considered if prior work experience has provided an equivalent foundation for skill building.

Excellent communication skills:

Speaking and writing to correctly answer patient emails and credibly represent the quality of services provided within our practice. Minimum 5-years experience in a face-to-face customer/client/patient service industry. Excellent management of details with high priority on documentation. Do you like details? Are you a strong multi-tasker? Are you described as a "friendly person who is over the top with details?" Perfect. You'll fit right in! Drive to work independently and initiative to learn, take notes, and study to train efficiently into our terminology, technology, and processes. Candidate must possess the skills that inspire others to follow and manage an engaged, positive workplace. Ability to work Monday-Friday "in-office." No weekends, no evenings! A personal and professional priority that values positivity and promotes healthy relationships. In our practice, "how you say it" and "when you say it" are important. Stable work history, excellent references. Wondering about benefits? We have those, too! IRA, medical insurance stipend, FUN team incentives, staff bonuses, paid time off, and… GREAT co-workers!

READY TO SHOWCASE YOUR RESUME?

TWO

OPTIONS TO APPLY

(read carefully, please!) 1. One routine option is to send your resume to us through Indeed. 2.

PREFERRED OPTION

Do you want to

STAND OUT AND BE NOTICED?

Showcase your enthusiasm for this position by sending your resume directly to our staffing consultant's GMAIL intentionally shared below in a style to prevent spam grabbers: SharingSmiles2Day at GMAIL dot com Qualifying candidates will receive a response from our Staffing Consultant Carol Paige or Paige Healey, with additional application information, within 1-3 business days after emailing your resume. To help us stay organized as we search for another valued member to join our office, we respectfully request no direct calls or faxes to the office. Thank you!

Helpful reminder:

Please check your spam or junk folder in case our reply to your resume is misdirected by security settings!

Pay:

$24.00 - $29.00 per hour

Benefits:

Employee discount Flexible schedule Free parking On-the-job training Paid orientation Paid time off Paid training Retirement plan Uniform allowance

Work Location:

In person