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Lead Dispatcher/Broker

Job

JRC Transportation

Thomaston, CT (In Person)

$55,120 Salary, Full-Time

Posted 4 days ago (Updated 5 hours ago) • Actively hiring

Expires 6/21/2026

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Job Description

GW Freight Consultants LLC
  • Independent Agent of JRC Transportation Position
  • Lead Dispatcher/Broker Seeking a high-energy, driven, and dynamic individual with limitless long-term aspirations.
Complacent candidates need not apply. JRC Transportation has been a leading trucking company since its inception over 40 years ago. We take great pride in ensuring the timely and safe transportation of customer freight across the United States. Many years of hard work and dedication have gone into building a solid customer base and we take personal responsibility for the success of our customers and drivers. In our endeavor of continued growth, we are seeking a leader to join our team. This candidate must exude a high level of motivation, ability to work well under pressure, and exceptional analytical skills. GW Freight Consultants is an established company that is seeking an effective team-minded leader to elevate our business to the next level.
  • Monitor and track current freight market trends, implement this knowledge into freight acceptance and negotiate rates accordingly
  • Possess ability to analyze subsequent freight lanes and route drivers based on maximizing load coverage and driver income
  • Candidate must assist in effectively assessing available customer freight needs and execute designating drivers to loads based on milage, driver hours, and required equipment
  • Ability to develop and maintain strong, positive relationships with both drivers and customers; a sales-oriented mindset being a strong advantage
  • Broker customer freight to ensure coverage of all available loads in a timely manner acquiring increase freight volume
  • Establish and maintain relationships with outside carriers to achieve continued lane coverage with reliable service providers
  • Daily review of freight needs for drivers, initiate communications with customers to attain shipments for all drivers, and delegate load search if required
  • Establish and maintain mutually beneficial customer relations with the goal of freight retention and expanding freight volume
  • Assist drivers with resolving freight issues and provide direction to expedite a resolution
  • Monitor drivers' locations to ensure timely loading and deliveries based on customer needs and driver hours as well as ability to modify assignments based on customer needs
  • Master the use of computerized dispatch system and customer portals
  • Optimize performance improvement to achieve highest level of ranking within customer databases
  • Maintain open dialogue with partners and other members of the management team to facilitate office work flow in a manner that will enhance the company's performance
  • Professional phone and email etiquette in high volumes required
  • Ability to multitask
  • Previous experience in fleet management is preferred
Pay:
$23.00
  • $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off People with a criminal record are encouraged to apply
Work Location:
In person

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