LEAD SLOT TECHNICIANS

LEAD SLOT TECHNICIANS

Hollywood Casino Aurora - 3.4 Aurora, IL Job Details Full-time From $25 an hour 1 hour ago Benefits Health insurance Paid time off 401(k) matching Qualifications Basic math English Equipment malfunction troubleshooting Team management Mentoring Technical troubleshooting support Full Job Description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

SUMMARY The Lead Slot Technician is responsible for overseeing the installation, maintenance, troubleshooting, and repair of electronic gaming devices, including the slot monitoring system. This position provides technical leadership and guidance to slot technicians while ensuring all gaming equipment operates efficiently and in compliance with company policies and gaming regulations. Lead and assist technicians in the installation, relocation, conversion, and configuration of electronic gaming devices and slot machines Diagnose, troubleshoot, and repair slot machines, peripheral equipment, and slot monitoring systems Perform preventative maintenance, routine inspections, software updates, and hardware upgrades on gaming devices Monitor gaming floor equipment performance and ensure minimal machine downtime Provide technical guidance, training, and support to slot technicians and team members Coordinate and prioritize repair requests, maintenance schedules, and project assignments Maintain accurate service records, repair documentation, and inventory tracking for slot parts and equipment Ensure compliance with all company policies, manufacturer standards, and gaming regulatory requirements Assist management with departmental procedures, process improvements, and operational goals Communicate effectively with vendors, internal departments, and casino management regarding equipment issues and resolutions Respond promptly to gaming floor issues and emergency service calls Attend departmental and company meetings as required

BRING US YOUR BEST.

Must be at least 21 years of age High School Diploma or equivalent experience related to nature of position Experience repairing and maintaining electronic gaming devices and slot systems Strong knowledge of slot machine hardware, software, and slot accounting/monitoring systems Ability to lead and mentor technicians Excellent troubleshooting, organizational, and communication skills Ability to work flexible schedules, including nights, weekends, and holidays Ability to obtain and maintain applicable gaming licenses/certifications required by jurisdiction Ability to read, comprehend, and interpret written and/or oral instructions Ability to communicate with internal and/or external guests Ability to perform basic mathematical operations such as: addition, subtraction, multiplication, and division Ability to calculate figures and amounts such as discounts, interest, and commissions, and apply to practical situations using fractions, percentages, measurements, proportions, and problem solving Ability to read, write, comprehend, and speak English Must be able to lift and push more than 50 lbs. and carry up to 30 lbs

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

STARTING SALARY

Starting at $25.00 hour, based on experience