Leasing Agent

POSITION DESCRIPTION

Hunter Properties is seeking a friendly, motivated, and detail-oriented Leasing Agent to join our on-site team. The Leasing Agent serves as the primary point of contact for prospective and current residents and plays a key role in achieving occupancy and revenue goals. This position is responsible for leasing apartments, delivering exceptional customer service, maintaining accurate leasing documentation, and supporting the day-to-day operations of the leasing office. The ideal candidate is customer-focused, sales-minded, and professional, with a passion for creating a positive resident experience from first contact through move-in and beyond. This position is non-exempt, hourly, and eligible for commission.

ESSENTIAL DUTIES & RESPONSIBILITIES

Leasing & Marketing

• Greet prospective residents and conduct tours of available apartments and community amenities.
• Respond to leasing inquiries via phone, email, online portals, and in-person visits.
• Follow up with prospective residents to convert leads into applications and execute leases.
• Explain lease terms, rental rates, policies, and community rules clearly and accurately.
• Assist with marketing efforts, resident events, and outreach initiatives as directed. Application & Leasing Administration
• Process rental applications in accordance with company policies and Fair Housing laws.
• Conduct background checks, credit checks, and income verification.
• Prepare, review, and execute lease agreements and related documentation using approved property standards.
• Collect application fees, security deposits, rent payments, and other required charges.
• Maintain accurate, organized, and confidential resident files and leasing records. Resident Relations & Office Support
• Build and maintain positive relationships with current residents through professional communication and responsive service.
• Assist residents with lease renewals, notices, and general inquiries.
• Monitor community areas such as mailrooms, laundry rooms, fitness centers, and common spaces and report concerns to management.
• Coordinate with maintenance and management teams regarding work orders, move-ins, and move-outs. Compliance & Professional Standards
• Follow all Fair Housing laws, company policies, and leasing procedures at all times.
• Maintain professionalism, confidentiality, and accuracy in all interactions and documentation.
• Perform other duties as assigned to support property operations.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

Education & Experience

• High school diploma or GED required.
• Minimum of one (1) year of leasing consultant, sales, hospitality, or customer service experience preferred. Skills & Competencies
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Sales-oriented mindset with the ability to close leases and meet leasing goals.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to perform basic math calculations related to rents, fees, percentages, and concessions.
• Availability to work weekends and occasional evenings, as required. Computer Skills
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
• Intermediate experience with property management software such as Yardi, Rent Café, or equivalent systems.

TRAINING REQUIREMENTS

• Annual Fair Housing training (required).
• Participation in ongoing professional development and company-sponsored training programs.

PHYSICAL DEMANDS

• Ability to occasionally stand, walk, climb, balance, stoop, kneel, crouch, or lift up to 25 pounds.
• Ability to sit for extended periods and perform repetitive hand and arm movements.
• Vision abilities required include close and distance vision.
• Occasional exposure to outdoor weather conditions.

WORK ENVIRONMENT

• Primarily office-based with regular interaction throughout the property.
• Moderate noise levels typical of an office and residential environment.

EMPLOYMENT DETAILS

Job Type:

Full-time

Compensation:

Hourly plus commission (after first 90 days).

BENEFITS

• Employee housing discount
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance Paid time off

Job Types:

Full-time, Part-time Pay:

From $13.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Property management: 1 year (Preferred)

License/Certification:

Driver's License (Required) Ability to

Relocate:

West Lafayette, IN 47906: Relocate before starting work (Required)

Work Location:

In person