Library Assistant

Job Overview The Frankford Public Library is seeking a dependable and service-oriented Library Assistant to support daily operations and provide high-quality service to the public. This role focuses on assisting patrons, maintaining accurate records, and ensuring the library remains an organized, welcoming, and accessible community resource. Responsibilities Provide courteous and efficient customer service to patrons in person, by phone, and online Assist patrons with locating materials, using library resources, and accessing technology Issue and update library cards; explain account details, policies, and procedures Perform circulation tasks, including checking materials in and out and processing overdue items Maintain accurate shelving and organization through regular shelving and shelf reading Respond to or route patron inquiries to appropriate staff as needed Maintain organized records, files, and documentation Support database accuracy and assist with inventory and material tracking Provide basic technical assistance with computers, printers, and library software Complete routine clerical duties such as filing, copying, and data entry Skills & Qualifications Strong organizational and attention-to-detail skills Excellent communication and customer service abilities Proficiency with computers, data entry, and Microsoft Office or similar systems Familiarity with library systems (ILS) and basic troubleshooting is preferred Ability to assist patrons with research and information needs Ability to manage multiple tasks in a fast-paced environment

Pay:

From $17.29 per hour

Education:

High school or equivalent (Required)

Experience:

Library services: 1 year (Preferred)

Language:

Spanish (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred)

Work Location:

In person Library Assistant 8 Main Street, Frankford, DE 19945 From $17.29 an hour - Part-time From $17.29 an hour - Part-time Job Overview The Frankford Public Library is seeking a dependable and service-oriented Library Assistant to support daily operations and provide high-quality service to the public. This role focuses on assisting patrons, maintaining accurate records, and ensuring the library remains an organized, welcoming, and accessible community resource. Responsibilities Provide courteous and efficient customer service to patrons in person, by phone, and online Assist patrons with locating materials, using library resources, and accessing technology Issue and update library cards; explain account details, policies, and procedures Perform circulation tasks, including checking materials in and out and processing overdue items Maintain accurate shelving and organization through regular shelving and shelf reading Respond to or route patron inquiries to appropriate staff as needed Maintain organized records, files, and documentation Support database accuracy and assist with inventory and material tracking Provide basic technical assistance with computers, printers, and library software Complete routine clerical duties such as filing, copying, and data entry Skills & Qualifications Strong organizational and attention-to-detail skills Excellent communication and customer service abilities Proficiency with computers, data entry, and Microsoft Office or similar systems Familiarity with library systems (ILS) and basic troubleshooting is preferred Ability to assist patrons with research and information needs Ability to manage multiple tasks in a fast-paced environment

Pay:

From $17.29 per hour

Education:

High school or equivalent (Required)

Experience:

Library services: 1 year (Preferred)

Language:

Spanish (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred)

Work Location:

In person