Linux NOC Engineer

Exciting full-time opportunity in Lanham, MD with a pioneering tech company building a global cellular broadband network in space to operate directly with standard, unmodified mobile devices. Using an advanced satellite constellation and cutting-edge technology, revolutionizing global connectivity by making standard mobile devices connect directly to the internet. If you want to be at the center of groundbreaking change and thrive in fast-paced environments, this is the role for you. The main attraction for the role is you are hands-on in bringing connection to everyone. You are also ensuring seamless satellite-to-mobile service worldwide. They are seeking proactive, passionate professionals who want to make a difference in the world. And because the company is small, you have the chance to grow with them. Also, you gain unparalleled learning in a unique industry while enjoying a company that is growing every single day. Required Skills & Experience Bachelor's degree in Telecommunications, IT, Computer Science, or related field 2-5 years' experience in telecom service assurance, NOC support, or incident management Strong understanding of incident management, logging, classification, and escalation Customer-facing communication skills (written and verbal) Proficiency with ITSM / incident management tools (ServiceNow, Remedy, Jira, etc.) Experience in 24•7 operational or shift-based environments Desired Skills & Experience ITIL Foundation or service management certification Exposure to mobile, satellite, or hybrid telecom networks in global operations Familiarity with service domains: RAN, core, transport, OSS/NMS, gateway, satellite Experience with collaboration/documentation tools (Outlook, Teams, Confluence, SharePoint) Works well with a team and can handle pressure situations. What You Will Be Doing Tech Breakdown 50% Incident Management Tools (ServiceNow, Jira, Remedy) 30% Telecom Technologies (RAN/Core/OSS/Satellite/Gateway) 20% Collaboration and Documentation (Teams, SharePoint, Confluence) Daily Responsibilities 60% Hands On (incident intake, triage, coordination) 20% Management Duties (tracking, escalation, audit documentation) 20% Team Collaboration (NOC, technical ops, customer updates) You will receive the following benefits: Medical, Dental, and Vision Insurance Vacation Time