Infrastructure Engineer

Position Summary The Infrastructure Engineer is a senior-level individual contributor responsible for the design, implementation, and ongoing management of complex IT infrastructure across NGEN's internal environment and client-facing engagements. This role serves as a technical authority and hands-on engineer, balancing direct infrastructure work with architectural guidance and junior staff mentorship. The ideal candidate is proactive, self-directed, and capable of operating independently under the direction of the Head of Technology and Security. Essential Duties and Responsibilities Infrastructure Engineering Design, deploy, and maintain Microsoft Azure and Microsoft 365 environments (commercial, GCC, GCC-High), including identity, security, and collaboration workloads Configure and manage SonicWall firewalls, including rule sets, VPN, and security policies Monitor and revise Power Automate workflows to ensure consistent results Deploy, monitor, and remediate backups Administer HP Aruba switching infrastructure, including VLANs, routing, and network segmentation Manage on-premises and datacenter infrastructure, proactively identifying and resolving hardware, OS, and software issues for Windows and Linux servers Ensure client environments maintain uptime targets and meet established SLA requirements Security & Compliance Collaborate with the security team to identify, remediate, and prevent vulnerabilities across client and internal environments Apply security best practices across infrastructure design and configuration Support compliance initiatives as directed Architecture & Strategy Define and maintain technology standards and best practices aligned with organizational and client objectives Evaluate emerging technologies and make informed recommendations on adoption Contribute to build vs. buy decisions with consideration for cost, scalability, and compatibility Mentorship & Collaboration Provide technical guidance and mentorship to junior engineering staff Collaborate with project managers, business stakeholders, and client contacts to translate requirements into technical solutions Maintain strong working relationships across internal teams and with external vendors and partners Promote a professional, client-ready working environment Qualifications Required 7+ years of hands-on experience in IT infrastructure engineering Demonstrated expertise with Microsoft Azure and Microsoft 365 administration Demonstrated experience with On-prem and Hybrid Microsoft Active Directory deployments Experience with VMWare and Hyper-V virtualization Expertise with Windows Server 2016-2025, SuSE Linux, and Windows 11 Experience configuring and managing SonicWall firewall environments Experience managing Pure Storage Demonstrated experience deploying, monitoring, and remediating Veeam, Veeam One, and Veeam 365 backups Experience with HP Aruba or comparable enterprise switching platforms Strong troubleshooting skills across on-premises, cloud, and hybrid environments Ability to work independently and manage competing priorities with minimal supervision Preferred Relevant certifications: Microsoft (AZ-500, MS-500, or equivalent), SonicWall SNSA/SNSPA, or Aruba certifications Experience in an MSP environment Familiarity with

CMMC, NIST 800-171, NIST

800-53, ISO20000-1, ISO27001, or similar compliance frameworks

Pay:

$110,000.00 - $140,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person