Location Manager #51 Rothbury

Wesco is seeking a Location Manager for Store #51 in Rothbury! If you are looking for a rewarding challenge and would like to grow your personal and professional skills in a team centered environment, then please consider applying. A testament to the candidates' abilities and a true career achievement, the Location Manager executes the strategic plan for Wesco through Servant Leadership, Operational Excellence and Customer Hospitality. Key Responsibilities in all applicable departments (C-Store, Subway, Food Service) 1. Execute Company strategy utilizing reported metrics, Profit and Loss Statements, Strategic Road Map, Mission, Vision and Unifying Principles to guide all actions Continually measure the quality of the locations work and shopping environment, Associate/Customer relations, and assures that it is consistent with Company expectations Lead by example and uphold policies, processes, guidelines and non-negotiables Partner with the District Manager and store Infrastructure team and be empowered to develop data driven plans in response to performance in Company metrics and profit and loss (P&L) statements Execute and support new and ongoing Company initiatives through effective change management techniques Remain current and knowledgeable on incoming communications including relevant information, changes and updates Remain current on team member job duties and support the execution of all responsibilities Thorough literacy and comprehension of Profit and Loss Statements Understand and communicate the long-term importance of Fresh to our success while engaging Associates in promotions and other initiatives Engage with the Q-PPAS program, monitoring rankings and engaging the team Ensure location(s) is professionally merchandised and diligently check signage for appearance, accuracy, and timeliness Effectively schedule Associates to meet business demands while minimizing labor hours Adjust work procedures to meet Customer and store priorities Commit to protecting the WESCO brand by continually evaluating the expectations within Strive and Brand Walk Standards, delegating and empowering team members, and taking pride in the overall appearance of the location(s) 2. Commit to Operational Excellence utilizing WESCO's management systems and processes as directed to assure complete control and accuracy in all activities Coordinate and control all tangible Company assets including facilities, equipment, merchandise, and products Engage in financial responsibility and fiscal management, optimizing available resources with a commitment to accuracy Develop data driven solutions by leveraging data and reported performance metrics to monitor operations, assess progress, and build strategies utilizing current and new resources including colleagues and support office team members Consistently improve and optimize processes that strategically fit changing market conditions and your team and customer preferences to achieve the highest level of efficiency and quality Monitor and develop strategies to improve waste management, inventory control and shrink Continuously empower team to protect the WESCO brand with pride through diligent execution of daily and ongoing cleaning and maintenance duties Empower Associates at all levels to identify problems, propose solutions, and take ownership of improvements Complete Daily Paperwork for all departments, minimum of 1 day/week 3. Build a culture of Hospitality, Speed of Service and Customer Centricity Commit to delivering a hospitable Customer experience and engaging in extraordinary Customer Service techniques Understand Customers' needs, preferences, and behaviors to deliver products, services, and experiences that exceed their expectations Build Customer loyalty by consistently delivering value, creating positive interactions, and putting their satisfaction first Actively work to build a culture where serving Customers is a top priority Recognize the Speed of Service advantage and engage team in techniques to get Customers in and out the door fast in the most hospitable way Promote WESCO's GoRewards programs and monitor updates 4. Perform Human Resource activities in accordance with WESCO's policies and processes Recruit, screen, and hire Associates, following defined processes Follow disciplinary procedures and address performance opportunities in a timely manner while utilizing appropriate forms when necessary Ensure Associates are completing required training within a timely manner Uphold the integrity of the JPR processes by meeting with each team member twice per year and ensure JPR leaders adhere to the defined process Knowledgeable on Human Resource processes, updates, UKG and Total Rewards packages to support Associates and promote offerings 5. Build and enable a strong team with emphasis on the Associate experience, talent management, Associate growth, delegation, and teamwork Delegate and empower Associates directly or through the Locations Infrastructure team with emphasis on effective communication and follow up Empower team ownership through Generous Collaboration, building a shared vision Schedule regular communication with Infrastructure team Prioritize Associate growth, development and success Continually observe and record Associate performance and opportunities to assure alignment with mutual expectations Continually coach and mentor Associates formally and informally through performance reviews, in the moment feedback, recognition and appreciation, and other techniques unique to the needs of the Associate Actively work to develop future leaders through mentorship while prioritizing Associate development Ensure a positive experience for all new and current Associates while monitoring onboarding and training Ensure Associates are completing required training within a timely manner Determine when situations require Location Manager approval and act upon these situations in a timely manner with a commitment to following through and following up Maintain a positive attitude and team effort among all Associates. Sets an example of being a positive contributor to the team Resolve Associate opportunities which may affect morale in a timely manner Generously communicate to Associates through strategic communication methods Ensure a culture where diversity is valued, every Associate feels safe, and where each Associate feels they belong as a valued team member 6. Utilize WESCO's management systems and processes as directed to ensure complete control and accuracy in all store activities Utilize and executes processes and SOPs developed by the Company Utilize build-to levels and maintain a reasonable inventory turn Remain familiar with all aspects of cash register operations Thorough knowledge of daily paperwork, price book and scanning Perform daily/weekly activities in a timely manner i.e. banking, payroll, cash audits Maintain thorough knowledge of all pertinent information, or knows where to find the answers i.e. Company processes, policies, support office team members, etc. Effectively use all available technology (Microsoft, PDI, etc.) to manage operations and communicate within the Company 7. Maintains the safety and security of the location(s) Observe Associate work habits to determine whether security practices are being observed Follow WESCO's vendor check-in procedures and advise vendors of their requirement to adhere to these when necessary Advise Associates of situations which require correction to improve safety and security conditions Perform regular cash audits and supports Associates when not performing within guidelines Handle crisis situations with emphasis on safety and Associate support Utilize designated procedures, forms and reporting methods in the event of Associate or Customer accidents 8. Perform other duties as assigned by the District Manager to support the Company and colleagues Qualifications and Requirements To be qualified, candidates must display a reputation of Servant Leadership, Operational Excellence and Customer Hospitality 1. Behavior Has a positive working relationship with team members and demonstrates commitment to teamwork Able to understand, support and influence a team with diverse needs, expectations and backgrounds Demonstrates a commitment to Hospitality and Servant Leadership Passionate about delivering a positive Associate experience and supporting the growth of team members Demonstrates a commitment to protecting our brand with proven ability to motivate a team towards reaching goals Excellent verbal and written communication skills to effectively collaborate and follow up across diverse channels Fully represents, promotes and engages in WESCO's Mission, Vision, Unifying Principles and non[1]negotiables Expects the best out of one self and strives for Operational Excellence Adheres to and successfully executes Company processes, policies and guidelines Has adequate knowledge of WESCO's Strategy Road Map with understanding on how to influence each metric and Q-PPAS rankings Remains proficient in all applicable departments post required training Literacy and comprehension of Profit and Loss Statements JPR Leader and program ambassador 2. General Qualifications 18 years of age Valid Michigan Driver's License High-school diploma or GED equivalent required, bachelor's degree encouraged Prerequisite training: Levels 1/2 in all departments Operations Associate Certification JPR Certification Shift Lead Certification Leadership Certification including Leadership Academy and a passed Presentation and Interview 3. Competency attainment The Location Manager is required to make an immediate contribution to the position 4. Supervision and support The Location Manager is supervised and supported by the assigned District Manager and delegates to and supports Associates 5. Manager Flex Schedule minimum requirements Always prioritize business needs when scheduling The required hours will vary depending on business needs. The Flex Schedule of 45 hours per weekrequires District Manager approval. Must work 2 night shifts per month, with the possibility of additional shifts if needed (opposite of Assistant Manager) Must work 2 weekend shifts per month, with the possibility of additional shifts if needed (opposite of Assistant Manager) Ability to work all shifts based on business needs including nights, weekends and holidays, understanding we are open 24/7/365 In a multi-unit location, time is to be shared equally unless there is a business need which would require District Manager approval 6. Hazards The Location Manager is exposed to and acknowledges all internal and external location hazards, including wet floors, cleaning agents, gas spills, and temperature changes in the freezer and cooler areas. Resume with 1-3 Year Business Plans due at time of application submission. Location Manager #51 Rothbury 3.8 3.8 out of 5 stars 7588 South Michigan Avenue, Rothbury, MI 49452 Wesco Inc 12 reviews Wesco is seeking a Location Manager for Store #51 in Rothbury! If you are looking for a rewarding challenge and would like to grow your personal and professional skills in a team centered environment, then please consider applying. A testament to the candidates' abilities and a true career achievement, the Location Manager executes the strategic plan for Wesco through Servant Leadership, Operational Excellence and Customer Hospitality. Key Responsibilities in all applicable departments (C-Store, Subway, Food Service) 1. Execute Company strategy utilizing reported metrics, Profit and Loss Statements, Strategic Road Map, Mission, Vision and Unifying Principles to guide all actions Continually measure the quality of the locations work and shopping environment, Associate/Customer relations, and assures that it is consistent with Company expectations Lead by example and uphold policies, processes, guidelines and non-negotiables Partner with the District Manager and store Infrastructure team and be empowered to develop data driven plans in response to performance in Company metrics and profit and loss (P&L) statements Execute and support new and ongoing Company initiatives through effective change management techniques Remain current and knowledgeable on incoming communications including relevant information, changes and updates Remain current on team member job duties and support the execution of all responsibilities Thorough literacy and comprehension of Profit and Loss Statements Understand and communicate the long-term importance of Fresh to our success while engaging Associates in promotions and other initiatives Engage with the Q-PPAS program, monitoring rankings and engaging the team Ensure location(s) is professionally merchandised and diligently check signage for appearance, accuracy, and timeliness Effectively schedule Associates to meet business demands while minimizing labor hours Adjust work procedures to meet Customer and store priorities Commit to protecting the WESCO brand by continually evaluating the expectations within Strive and Brand Walk Standards, delegating and empowering team members, and taking pride in the overall appearance of the location(s) 2. Commit to Operational Excellence utilizing WESCO's management systems and processes as directed to assure complete control and accuracy in all activities Coordinate and control all tangible Company assets including facilities, equipment, merchandise, and products Engage in financial responsibility and fiscal management, optimizing available resources with a commitment to accuracy Develop data driven solutions by leveraging data and reported performance metrics to monitor operations, assess progress, and build strategies utilizing current and new resources including colleagues and support office team members Consistently improve and optimize processes that strategically fit changing market conditions and your team and customer preferences to achieve the highest level of efficiency and quality Monitor and develop strategies to improve waste management, inventory control and shrink Continuously empower team to protect the WESCO brand with pride through diligent execution of daily and ongoing cleaning and maintenance duties Empower Associates at all levels to identify problems, propose solutions, and take ownership of improvements Complete Daily Paperwork for all departments, minimum of 1 day/week 3. Build a culture of Hospitality, Speed of Service and Customer Centricity Commit to delivering a hospitable Customer experience and engaging in extraordinary Customer Service techniques Understand Customers' needs, preferences, and behaviors to deliver products, services, and experiences that exceed their expectations Build Customer loyalty by consistently delivering value, creating positive interactions, and putting their satisfaction first Actively work to build a culture where serving Customers is a top priority Recognize the Speed of Service advantage and engage team in techniques to get Customers in and out the door fast in the most hospitable way Promote WESCO's GoRewards programs and monitor updates 4. Perform Human Resource activities in accordance with WESCO's policies and processes Recruit, screen, and hire Associates, following defined processes Follow disciplinary procedures and address performance opportunities in a timely manner while utilizing appropriate forms when necessary Ensure Associates are completing required training within a timely manner Uphold the integrity of the JPR processes by meeting with each team member twice per year and ensure JPR leaders adhere to the defined process Knowledgeable on Human Resource processes, updates, UKG and Total Rewards packages to support Associates and promote offerings 5. Build and enable a strong team with emphasis on the Associate experience, talent management, Associate growth, delegation, and teamwork Delegate and empower Associates directly or through the Locations Infrastructure team with emphasis on effective communication and follow up Empower team ownership through Generous Collaboration, building a shared vision Schedule regular communication with Infrastructure team Prioritize Associate growth, development and success Continually observe and record Associate performance and opportunities to assure alignment with mutual expectations Continually coach and mentor Associates formally and informally through performance reviews, in the moment feedback, recognition and appreciation, and other techniques unique to the needs of the Associate Actively work to develop future leaders through mentorship while prioritizing Associate development Ensure a positive experience for all new and current Associates while monitoring onboarding and training Ensure Associates are completing required training within a timely manner Determine when situations require Location Manager approval and act upon these situations in a timely manner with a commitment to following through and following up Maintain a positive attitude and team effort among all Associates. Sets an example of being a positive contributor to the team Resolve Associate opportunities which may affect morale in a timely manner Generously communicate to Associates through strategic communication methods Ensure a culture where diversity is valued, every Associate feels safe, and where each Associate feels they belong as a valued team member 6. Utilize WESCO's management systems and processes as directed to ensure complete control and accuracy in all store activities Utilize and executes processes and SOPs developed by the Company Utilize build-to levels and maintain a reasonable inventory turn Remain familiar with all aspects of cash register operations Thorough knowledge of daily paperwork, price book and scanning Perform daily/weekly activities in a timely manner i.e. banking, payroll, cash audits Maintain thorough knowledge of all pertinent information, or knows where to find the answers i.e. Company processes, policies, support office team members, etc. Effectively use all available technology (Microsoft, PDI, etc.) to manage operations and communicate within the Company 7. Maintains the safety and security of the location(s) Observe Associate work habits to determine whether security practices are being observed Follow WESCO's vendor check-in procedures and advise vendors of their requirement to adhere to these when necessary Advise Associates of situations which require correction to improve safety and security conditions Perform regular cash audits and supports Associates when not performing within guidelines Handle crisis situations with emphasis on safety and Associate support Utilize designated procedures, forms and reporting methods in the event of Associate or Customer accidents 8. Perform other duties as assigned by the District Manager to support the Company and colleagues Qualifications and Requirements To be qualified, candidates must display a reputation of Servant Leadership, Operational Excellence and Customer Hospitality 1. Behavior Has a positive working relationship with team members and demonstrates commitment to teamwork Able to understand, support and influence a team with diverse needs, expectations and backgrounds Demonstrates a commitment to Hospitality and Servant Leadership Passionate about delivering a positive Associate experience and supporting the growth of team members Demonstrates a commitment to protecting our brand with proven ability to motivate a team towards reaching goals Excellent verbal and written communication skills to effectively collaborate and follow up across diverse channels Fully represents, promotes and engages in WESCO's Mission, Vision, Unifying Principles and non[1]negotiables Expects the best out of one self and strives for Operational Excellence Adheres to and successfully executes Company processes, policies and guidelines Has adequate knowledge of WESCO's Strategy Road Map with understanding on how to influence each metric and Q-PPAS rankings Remains proficient in all applicable departments post required training Literacy and comprehension of Profit and Loss Statements JPR Leader and program ambassador 2. General Qualifications 18 years of age Valid Michigan Driver's License High-school diploma or GED equivalent required, bachelor's degree encouraged Prerequisite training: Levels 1/2 in all departments Operations Associate Certification JPR Certification Shift Lead Certification Leadership Certification including Leadership Academy and a passed Presentation and Interview 3. Competency attainment The Location Manager is required to make an immediate contribution to the position 4. Supervision and support The Location Manager is supervised and supported by the assigned District Manager and delegates to and supports Associates 5. Manager Flex Schedule minimum requirements Always prioritize business needs when scheduling The required hours will vary depending on business needs. The Flex Schedule of 45 hours per weekrequires District Manager approval. Must work 2 night shifts per month, with the possibility of additional shifts if needed (opposite of Assistant Manager) Must work 2 weekend shifts per month, with the possibility of additional shifts if needed (opposite of Assistant Manager) Ability to work all shifts based on business needs including nights, weekends and holidays, understanding we are open 24/7/365 In a multi-unit location, time is to be shared equally unless there is a business need which would require District Manager approval 6. Hazards The Location Manager is exposed to and acknowledges all internal and external location hazards, including wet floors, cleaning agents, gas spills, and temperature changes in the freezer and cooler areas. Resume with 1-3 Year Business Plans due at time of application submission.