Logistics Coordinator

Company Overview:

LT Corp Logistics, a member of the LT Corporation Family of Companies ("LT Corp"), is a transportation company that supports the LT Corp propane solution businesses by providing reliable, customer-focused delivery services. With a strong commitment to on-time delivery and careful handling, our team works closely with the operating companies to ensure products arrive safely and efficiently. By prioritizing communication, dependability, and a positive customer experience, LT Corp Logistics plays a vital role in keeping operations running smoothly for the customers and the businesses we serve. We continuously invest in our people and operations to deliver exceptional value. As an employee owned company through our Employee Stock Ownership Plan (ESOP), our employees share in the success of the business. Combined with competitive benefits, including a 401(k) match, we are committed to creating a supportive environment, even on the road, where our team can build long term careers while building trust and value for our customers and communities.

Key Responsibilities:

Prepare and distribute accurate shipping documentation (Picking Lists, PODs, BOLs) for LP Cylinder operations and assist with QSC facilities. Prepare, update and dispense the daily route schedule for LP Cylinder. Communicate with carriers/drivers, assigning loads based on equipment and location. Support needed response to unforeseeable issues with drivers, routes, customers, and equipment. Conduct equipment checks and coordinates movement of equipment for needed maintenance. Maintain regular communication and manage and adapt to delays and/or issues on the road. Communicate shipment updates to customers and internal stakeholders, based on routing schedules and carrier activity. Work closely with LTL, LPC and QSC personnel to ensure documentation accuracy and timely updates. Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Ensure route completion via the driver check-in process. Ensure records are maintained in accordance with company standards and transportation regulations. Support transportation team with administrative tasks such as scanning, filing, and organizing shipment paperwork. Coordinate with carriers for documentation needs. Follow and ensure all required safety policies and procedures are followed and implemented. Monitor shipment status and assist in resolving basic documentation or shipment questions. Perform data entry or system updates related to shipments and documentation. Proactively identify opportunities for process improvement and support evolving department needs. Lead by example, demonstrating LT Corp's "The Way We Lead" (servant leader, devoted, resilient, growth mindset, team player, trustworthy, fun-loving) leadership traits and reinforcing LT Corp's purpose, core beliefs, and values to all team members. Report driver performance issues or concerns to appropriate leadership for resolution. Assist in verifying and resolving customer complaints. Maintain knowledge of and adhere to all regulatory compliance for logistics. Handle all shipping paperwork for LPC, and operate as the Hazmat SME for LT Corp Logistics.

Experience:

Minimum of 2 years of work experience, preferably in planning and dispatching in transportation Experience with Hazmat and PHMSA regulations required Experience with Microsoft Office (specifically Excel) or ERP systems preferred

Knowledge, Skills, and Abilities:

Customer-focused, demonstrating a commitment to high levels of customer service Strong planning and prioritizing skills, able to sequence activities and manage resources Strong problem-solving skills, able to evaluate and create solutions Positive rapport, develops strong relationships with internal and external teams Apply logic, judgment, and data to drive decisions Analytical, assessing, visualizing and presenting/articulating information Servant Leader, lead through influence style vs. command and control Ability to communicate across, up and down the organization Aligned with highest integrity and family values

Education and Certification Qualifications:

Associates degree in Business or Logistics preferred, equivalent work experience will be considered. Travel Minimal travel required