Job Requirements westover air reserve base, MA Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Duties Provides support to unit in planning, organizing, and overseeing the activities of the Communication unit with direct oversight of Knowledge Management Center (KMC) training, readiness, and capabilities. Develops goals and objectives that integrate organization and section objectives in administering Intranet SharePoint, Data Management, and Air Force Portal Content Management systems ensuring functionality and implementation. Publications and Forms Management. Supports local Knowledge Management initiatives designed to identify, capture, evaluate, retrieve, and share the knowledge management programs of the organization. Supports Information Management Tools (IMTs), Enterprise Information Systems (EIS) and Information Access Programs, Base Records Manager (BRM) Freedom of Information Act Manager (FOIA), Privacy Act Manager (PA) and Civil Liberties Officer, applies analytical processes of the effectiveness/efficiency of the Wing Information Systems (IS) life-cycle program goals. As the recognized organizational technical authority in Continuous Process Improvement (CPI) for KM programs, advises on CPI implementation and sustainment. Requirements Conditions of employment U.S. Citizenship Required Males must be registered for Selective Service, see www.sss.gov This position is subject to provisions of the DoD Priority Placement Program Position may be subject to random drug testing Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays. May be subject to on call or recall during contingencies or emergencies Shift work and emergency overtime may be required Employee must maintain current certifications Disclosure of Political Appointments Advance in hire may be authorized if there is demonstrable proof provided on your resume Recruitment Incentive may be authorized for this position Relocation Incentive may be authorized for this position Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period. Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. A Secret Clearance is a condition for employment. The employee will be required to maintain a Secret security clearance. Work may occasionally require travel away from the normal duty station on military or commercial aircraft. Green Belt Certification (GBC) is desired upon entry to the position; must be completed within 12 months. May be subject to on call or recall during contingencies or emergencies. If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/ Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

SPECIALIZED EXPERIENCE

Applicants must have at least one (1) year of specialized experience at the next lower grade level (GS-07) or equivalent in other pay systems.

Examples of specialized experience includes:

Implementing, testing, and configuring SharePoint, Portal, and Enterprise Information Systems (EIS) capabilities, while supporting broader Knowledge Management (KM) programs to assist clients; guiding system users and customers in the effective use of Web Content Management, SharePoint, and Enterprise Information Systems to ensure optimal functionality and continuous support; employing analytical and evaluative techniques to thoroughly identify, consider, and resolve complex program-related issues and problems; identifying the need to upgrade or enhance system components using configuration and life cycle management concepts; applying troubleshooting and data analysis methods to resolve operational deficiencies; and delivering comprehensive customer support by receiving and resolving user problems, while documenting problem analysis and resolution procedures to maintain accurate activity records.

OR EDUCATION

Applicant has successfully completed a master's degree or equivalent graduate degree OR two (2) full years of progressively higher-level graduate education leading to such a degree OR LL.B. or J.D., that demonstrates the knowledge, skills, and abilities necessary to do the work.

Note:

must submit a copy of transcripts.

OR COMBINATION OF EXPERIENCE AND EDUCATION

A combination of education and experience may be used to qualify for this position.

FEDERAL TIME-IN-GRADE

(TIG)

REQUIREMENT FOR GENERAL SCHEDULE

(GS)

POSITIONS

Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

NOTE:

Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES

(KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of Knowledge Management (KM) principles, concepts, systems, and tools sufficient to assist in planning and maintaining KM services; to implement, test, and configure SharePoint, Portal and EIS capabilities; and to instruct customers in accessing these services. Knowledge of Knowledge Management (KM) Programs (records management, PA, FOIA, administrative communications, IMTs and other support functions) to assist clients. Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance system component capabilities in response to data collection, data management and data storage. Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities. Ability to apply troubleshooting and data analysis methods to resolve operating problems. Knowledge of customer support principles sufficient to receive, responds with guidance and training, and ensures resolution of problems. Ability to communicate effectively, both orally and in writing. Knowledge of military organizational theory and structure, Air Force and Air Force Reserve Command, intermediate and gaining command structure and relationships, and mobilization directives and practices. Knowledge to plan, schedule, conduct, and facilitate projects and studies to evaluate and recommend ways to improve the productivity of work operations in a program or support setting by use of the Continuous Process Improvement (CPI) program and related support resources. Knowledge in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Knowledge of process improvement techniques such as LSS/CPI qualitative and quantitative methods for process improvement projects.

PART-TIME OR UNPAID EXPERIENCE

Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE

Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education

IF USING EDUCATION TO QUALIFY

If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information. Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service may be required prior to appointment to the position. 120-

Day Register:

This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Military Spouse Preference (MSP)

Eligible:

MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist. Priority Placement Program (PPP)

Applicant Eligible:

PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit:

All federal employees are required to have direct deposit. is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click . If you have questions regarding this announcement and have hearing or speech difficulties click .

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