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T
TEKsystems
Alarm Technician
Entry-Level JobVerifiedNo experience needed
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What they do
An Alarm or Security System Technician installs and repairs security systems and fire detectors in homes or businesses.
$53,819 / year median in the U.S.
+13% projected growth
Job Description
Description Job Description People from skilled trade professions and are mechanically inclined with a customer service mindset. Previous field experience is a big plus, like cabling, wiring, residential installations, or working for Best Buy Geek Squad. They will be trained on the ADT equipment.
Day-to-day duties:
They will receive training on and be doing the following: 1. Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. They will also convert older systems to new systems. 2. Working with window breaks, door units, and smoke detectors. 3. Troubleshooting signal issues to ensure the alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customers on using the equipment and how to connect to the devices and answer all questions including ensuring that they have no additional need (equipment, etc.). 7. Completing necessary customer paperwork for each job. 8. CostALL PARTS
utilized for each job installed before closing the job out. 9. Maintaining accurate truck inventory of ADT products. 10. Provide top-quality customer service. 11. Achieve 90% Goal Attainment for completed installations and zero "go-backs". Skills Install, Cctv, Cat5, Cat6, customer service, mechanical aptitude, Alarm installation, Alarms, Troubleshooting, Cabling, Alarm systems, Low voltage, Cable tech Top Skills Details Install,Cctv,Cat5,Cat6,customer service,mechanical aptitude Additional Skills & Qualifications Must have Great Communication skills. This is very important, along with being reliable and possessing an adaptive personality. This person should have stellar interpersonal skills, the ability to think quickly on their feet, the ability to read nonverbal cues from the home's residents, and a solution-oriented, customer-centric attitude. It's important to give the customer confidence that their issue will be resolved Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Fishers, IN. Pay and Benefits The pay range for this position is $17.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fishers,IN.