Alarm Installation Technician
Job
TEKsystems
Tempe, AZ (In Person)
$42,640 Salary, Full-Time
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Job Description
Description Qualifications:
The reality today is that they will take anyone with a good attitude, good work ethic and will show up and is willing to work and learn. People who come from a background or education where they have worked with their hands, provided customer service, worked outside typically work out much better than people with an IT or office background .Day to day duties:
They will receive training on and be doing the following: 1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. 2. Installing window breaks, door units, smoke detectors. 3. Troubleshooting signal issues to ensure alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.). 7. Completing necessary customer paperwork for each job. 8. CostALL PART
utilize for each individual job installed PRIOR to closing out job with dispatch center. 9. Maintaining accurate truck inventory of ADT products. 10. Provide top quality customer service. 11. Achieve 90% Goal Attainment for completed installations and zero "go-backs". Skills Cable puller, Installation, Install, Cable, electrical, cat5, cat6, Cctv, Alarm installation, Access control, Security Top Skills Details Cable puller,Installation,Install,Cable,electrical,cat5,cat6 Additional Skills & Qualifications They will need to be extremely customer oriented, and display professionalism at all times in these customer homes. They need to be on time consistently. Must have Great Communication skills. This very important along with being reliability and possessing an adaptive personality. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal ques from the home's resident and have a solution oriented, customer centric attitude. The last thing a customer wants to hear is that "I'm not familiar with this system or I do not know how to work on this." It's important to give the customer confidence that their issue will be resolved.Tools Needed/PPE Gear:
6-foot ladder (they can get a Little Giant that folds up if they drive a sedan), screwdrivers but preferably an electric drill, wire cutters, hand sheetrock saw. (This may take them some time to build up, but they need to understand the expectation)Their Own Vehicle:
FAQ:
What radius are they traveling too? They are going to try and keep them within a zip code or 2 of where they liveFAQ:
Is there mileage etc.? ADT will only reimburse for mileage in the rare occasion that they must go over 40 miles from location to another Mask - since they will be going to customer homes, they should always have a clean face covering available at all times.Recruiting FAQs:
FAQ:
Is there weekend work? Yes, the schedule is Tuesday throughSaturday FAQ:
How long is training? Depends on quickly the person picks up on the skill and when they get their license in. Typically, it's between 4-5 weeks radio training should be less time because it is a highly repeatable function on the same equipmentFAQ:
Do they get to expense a ladder/tools? They do NOT get to expense the equipment/they have to provide their own ladder and tools and a Little Giant is highly suggested because they fit in a smaller car. They do not have to have their tools Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Similar remote jobs
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