Position Summary:

Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems.

Job Duties:

Establish positive contact with customers.\nInvestigate the cause of alarm malfunction.\nExplain service to customers.\nService systems in a timely manner and to company standards.\nProcess necessary documentation.\nProvide field direction and training to Level I Service Technicians.\nAll other miscellaneous responsibilities and other duties as assigned.\nProvide on-call service as needed.

Requirements:

Level III:

3-5 years alarm installation or service experience preferred. Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and

RADIONICS

systems. Basic knowledge of construction and electrical wiring required.\nDemonstrated aptitude or ability to use hand tools is required.\nGood written, verbal, and interpersonal skills.\nValid driver's license and a clean driving record required.\nFinal applicant will need to have the ability to pass a pre-employment screening process.

Physical Requirements and Working Conditions:

Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms.\nFrequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance.\nManual dexterity to handle tools, wiring, small parts, and installation components.\nAbility to work in confined spaces, on ladders, rooftops, or other elevated areas.\nAbility to utilize equipment ladders, boom and scissor lifts following weight restriction standards.\nVisual and auditory acuity required to diagnose issues and ensure proper installation or repair.\nTolerance for repetitive tasks and prolonged periods of physical activity in various conditions.\nMay require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel-toed boots.\nWork is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions.\nMust cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on-premises work.\nExposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials.\nDaily travel is often required between job sites, which may include long driving hours.\nVariable work hours, including early mornings, evenings, weekends, or on-call shifts based on service demand.\nInteractions with customers on-site require professionalism, clear communication, and adherence to safety protocols.\nMust adapt to changing job environments, equipment, and technical requirements on a regular basis. Join the Bay Alarm Family!\nCome start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington. All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.\nWe offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match. Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

40-Hour Workweek with Overtime Opportunities\nDay Shift Schedule Monday to Friday, some on-call and weekends may be required\nTake Home Company Vehicle with Gas Card or Mileage Reimbursement\nUniform, Tools, and Cell phone Provided\nClearly Defined Career Path (Level System)\nPaid Training and NICET Certifications\nAlarm System Purchase Plan and Employee Discounts\nBenefits; medical, dental, vision, life insurance, long term disability\nVacation, Sick Time, Holidays, Bay Alarm Days\n401(k) with a company match\nEmployee Referral Bonus Program\nFlexible Spending Account\nEmployee Assistance Program (EAP)\nEducation Reimbursement\nFamily Scholarship Programs\nEmployee Resource Groups\nCommunity Service Programs Check out this video to get to know more about Bay Alarm! 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