Installation Technician III (On-site)

Company DescriptionJoin our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government.

Convergint Federal (CF) is a systems integration company that is focused on the physical security with locations in Maryland, Virginia, Alabama, and North Carolina. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems. We have the ability to support the entire life cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance.

Job DescriptionThe role of an Install Technician III plays a pivotal role in the successful installation and implementation of security systems, ensuring that our clients' needs are met with the highest level of quality and professionalism.

Value and Beliefs of this

Role:

The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Install Technician III. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.

Responsibilities:

Installation lead, configure/program, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies. Proficiently install and terminate low-voltage cabling and conduit, ensuring that all installations adhere to industry standards and best practices. Integrate, program, and troubleshoot various security system components to ensure they function as a cohesive unit, offering clients a comprehensive security solution.

Configure and program security equipment, such as cameras, access control panels, and alarms, according to project specifications and customer requirements.

Perform system tests and inspections to ensure the installed systems operate efficiently and meet quality standards.

Maintain accurate and detailed records of all installation activities, including wiring diagrams, configuration settings, as-built drawings, and project documentation.

Provide training and technical support to clients on system operation and functionality, addressing any concerns and ensuring customer satisfaction.

Adhere to all safety regulations, company policies, and industry standards during installation projects to ensure a safe working environment.

Diagnose and resolve technical issues with security systems, ensuring minimal disruption to clients' operations.

Work closely with project managers, engineers, and other team members to coordinate and execute installation projects within specified timelines and budgets.

Manage junior technicians in the execution of installation projects to include training and mentoring.

Other duties assigned within reason of current role previously specified.

QualificationsHigh school diploma or equivalent; technical or vocational training in electronics or related field is preferred.

Lenel OnGuard Certification is required.

Security+ Certification is required.7+ years proven experience in the installation and maintenance of security systems, including access control, video surveillance, and intrusion detection.

Proven experience programming Lenel and Milestone technology.

Knowledge of low-voltage cabling, wiring, and termination techniques.

Familiarity with security equipment and software, including various hardware brands and manufacturers.

Strong problem-solving and troubleshooting skills.

Excellent communication and customer service skills.

Ability to work independently or as part of a team.

Ability to lead a team of Installers.

Ability to train other field personnel.

Requirements United States Citizenship Active Driver's LicenseTravel within the DMV area with occasional overnight travel. Valid driver's license and the ability to travel to various job sites as needed.

Secret Security clearance requiredLenel OnGuard Certification is required.

Security+ Certification is required

Additional InformationHourly Range:

$48/hour - $53/hour

Company Benefits:

Convergint Federal fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. This role offers a variety of programs and exceptional benefits:10 Company Holidays and Paid Time Off starting at 13 days annuallyFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement plan or company vehicleCorporate Social Responsibility DayCell phone reimbursement (if applicable)Paid parental leavePlease note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities