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Job Description
Salary Confidential
Position range in Lubbock County $25k - $39k Per Year Smart Home Consultant
ADP Technology Services, Inc.
Occupation:
Customer Service Representatives
Location:
Lubbock, TX - 79414
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
06/09/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
06/12/2026
Expires:
07/09/2026
Job #: 17024744
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
1 Month(s) DL
Required Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Benefits Help for . Smart Home Consultant
Lubbock, TX, United States
Be the First to Apply What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do:
As a Smart Home Consultant, youll guide residential customers in designing a home setup that helps protect what they value most. Youll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. Youll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs.
You will:
Deliver in-home consultations and assessments Recommend smart home and security solutions based on customer goals Install and activate security hardware, cameras, IoT devices, and smart home products Integrate new products with the customers existing setup Troubleshoot and resolve technical questions Complete customer onboarding and product education Build long-term customer confidence through proactive support Identify upsell opportunities that strengthen home protection What you need to be successful: High school diploma or equivalent.
Valid drivers license and clean driving record required; additional licensing may be needed based on location.
Strong customer-focused communication skills.
Technical aptitude with smart device ecosystems and connected technologies.
Ability to understand how multiple products interact within a home network.
Advise customers on the best system design and setup to support their safety goals.
Continuous learner who adapts to new tools and technologies.
Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT invests in you:
Hourly Pay:
$15.30
Earning Potential:
With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay:
For your first three weeks, youll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.
Benefits:
Medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement
Company vehicle
Short- and long-term disability, life insurance, and well-being programs
Paid time off
Culture of professional development and career growth opportunities
Flexible work schedule to accommodate you and your customers needs
Clickhereto view our full benefit offerings Why youll love working here: Weboldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
Welead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
Weelevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
Weunite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
About the
Team Company Overview:
ADT has been in the business of helping save livessince 1874.Asthe#1 smart home security provider in the U.S.,we help protect and connect families, businesses and larger commercial customerevery day.
Our continuous innovation, advanced technology and strategicpartnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Andastimes change, so do we.
Above all, our mission is clear:we helpsave lives for a living.
Looking for a career where you can make a real impact?
Join our team today and putpurpose behind your paycheck.#WeAreADT Check out more about life atADThere.