Low Voltage Security System Technician

Low Voltage Security System Technician IES Residential, Inc. - 2.9 Pflugerville, TX Job Details Full-time 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Pet insurance Qualifications Project team coordination Customer communication Network troubleshooting Preventative hardware maintenance OSHA Outdoor work Customer service Technical documentation Cable termination Equipment installation Residential construction Equipment troubleshooting Mid-level Alarm system installation Maintenance activity documentation Driver's License Driving Alarm system maintenance Blueprint reading Low voltage Technical troubleshooting support 1 year Facility security systems Local building codes Communication skills Sensors Full Job Description IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs Job Summary We are seeking a reliable, detail-oriented Low Voltage Security System Technician to install, maintain, and repair security systems in residential and commercial environments. This role requires strong technical skills, excellent customer interaction, and the ability to troubleshoot and resolve issues efficiently in the field. Key Responsibilities Install, program, and test security and alarm systems in homes and businesses Service and repair existing alarm systems, including diagnosing and resolving technical issues Perform system upgrades, device replacements, and preventative maintenance Ensure all installations meet company standards, local codes, and safety requirements Educate customers on system operation and basic troubleshooting Maintain accurate documentation of work performed, materials used, and service reports Coordinate with team members, project managers, and customers to complete jobs on time Additional Duties Run, route, and terminate low voltage cabling (Cat5e, Cat6, coax, etc.) Trim out devices including keypads, cameras, sensors, and control panels Assist with system layout planning and basic troubleshooting of network-connected devices Maintain tools, equipment, and company vehicle in good working condition Qualifications Experience installing and servicing alarm or low voltage systems preferred Basic understanding of wiring, networking, and electronic systems Ability to read and follow technical diagrams and plans Strong troubleshooting and problem-solving skills Good communication and customer service skills Valid driver's license with a clean driving record Ability to obtain and maintain a DSP Security Technician Installer License Preferred Experience 1-3+ years of experience installing and servicing alarm or low voltage systems Experience with residential and/or commercial security systems (burglar alarms, cameras, access control) Familiarity with platforms such as Alarm.com, Qolsys, Honeywell/Resideo, or similar Experience running and terminating low voltage cabling (Cat5e, Cat6, coax) Pre-wire and trim experience in new construction environments Basic networking knowledge (IP addressing, routers, Wi-Fi troubleshooting) Experience in production home or builder environments is a plus Ability to read blueprints, wiring diagrams, and system layouts Experience with smart home integrations (Z-Wave devices, automation systems) OSHA certification or safety training is a plus Physical Requirements Ability to lift, carry, and move up to 50 pounds regularly Comfortable climbing ladders and working in attics, crawl spaces, and confined areas Ability to work in varying environmental conditions (heat, cold, rain, etc.) Must be able to perform essential job functions with or without reasonable accommodation Work Environment Field-based role working in residential and commercial settings Combination of indoor and outdoor work in all weather conditions Must be comfortable working independently and as part of a team