Overview Join our dynamic automotive team as an Assistant Body Shop Estimator and play a vital role in delivering exceptional collision repair and vehicle service experiences. In this energetic position, you will support the estimating process by assessing vehicle damage, communicating effectively with customers and technicians, and ensuring accurate documentation. Your customer service skills, and familiarity with estimating software will help streamline operations and enhance customer satisfaction. This position offers an exciting opportunity to grow within a fast-paced environment dedicated to automotive excellence.

Benefits we offer:

Paid Training and Development Paid Time Off (PTO) Flexible Schedule 40 Hour Workweek Career Path and Promotion Opportunities Free College Education through Strayer Online University Multiple health care options with corporate contribution Dental Insurance w/Corporate Match Free Basic Life Insurance valued at $15,000 HSA 401K w/Corporate Match Vision Insurance Accident and Critical Illness Short- and Long-Term Disability Supplemental Life Insurance Employee Assistance Program Wellness Program with Fitness Discounts Auto Sales, Service, Parts, and Accessories Discounts Additional Employee Discounts and Perks Responsibilities Assist estimators in evaluating vehicle damage using computer-aided estimating systems and manual inspection techniques. Communicate clearly with customers to explain repair estimates, process insurance claims, and answer questions about vehicle repairs. Support the scheduling of repairs and coordinate with technicians to ensure timely completion of work. Upsell additional services such as oil changes, tire services, alignments, or suspension repairs to maximize shop revenue. Maintain detailed records of estimates, repair orders, and client interactions while ensuring accuracy and completeness and file customer records and repair documents. Handle cash transactions or payments related to supplemental repairs or services when necessary. Write walk-in vehicle damage estimates. Manage the shop's loaner fleet for customers without rental coverage. Distribute updated repair orders (ROs) to technicians promptly. Monitor accounts receivable and follow up with insurance companies for outstanding payments. Assist the team with ordering correct auto parts from suppliers. Coordinate vehicle availability, track schedules, and collect required liability and driver documentation. Create and manage repair orders in CCC One, following insurance and manufacturer guidelines from start to finish. Build and maintain positive relationships with local vendors and insurance adjusters. Schedule appointments for vehicle drop-offs and estimates. Provide regular updates to customers on repair statuses. Review final paperwork and warranties with customers upon vehicle pickup.

Experience & Licensing Industry Experience :

Experience working in a dealership environment or auto service management setting is a plus.

Collision Experience :

Previous experience in auto body estimating or collision repair is preferred, but not necessary.

Valid Driver's License :

Clean driving record required; driving may be necessary for vehicle inspections or test drives.

Software Experience :

Proficiency or familiarity with CCC ONE and DealerTrack programs is a strong advantage.

Organization & Tech Skills :

Strong multi-tasking skills with comfort using computers, printers, and office equipment. This role is perfect for someone eager to develop their career in automotive repair estimation while leveraging their mechanical expertise. We value proactive team players who are detail-oriented, enthusiastic about delivering top-tier service, and ready to contribute to a thriving collision repair environment. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Pay:

$50,000.00 - $90,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person