The Service Technician is responsible for diagnosing and performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A Technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to him/her.

Essential Duties:

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses the cause of any malfunction and performs repair. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles when required or refers to the test technician. Participates in manufacturer-sponsored training programs, schools and events. Keeps abreast of manufacturer technical bulletins. Supervises work of any apprentice technicians as assigned. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps the shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Wear proper PPE, such as eye protection, ear protection and slip resistant footwear. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Other tasks as assigned.

Qualifications:

High school diploma or the equivalent ASE certification preferred State Emission Certification State Sales License State Vehicle Inspector Certification Proficient mechanical skills Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs Ability to collaborate with the public, sometimes with several customers at a time Ability to collaborate with other dealership personnel Excellent verbal and written communication skills Proficient knowledge of dealership computer systems Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle Must be insurable Must be a team player with impeccable honesty and integrity Maintain a high level of professional personal appearance and conduct

Language Skills :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the public.

EXPECTED HOURS

40.0 per week