Automotive Service Advisor

Automotive Service Advisor Chapman BMW on Camelback - 3.3 Phoenix, AZ Job Details 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Service writing Customer communication Driver's License Automotive service Dealership experience

Full Job Description Job Title:

Service Advisor Company:

Chapman BMW on

Camelback Location:

830 E Camelback Rd, Phoenix, AZ 85014

Schedule:

Monday-Friday |

Rotating Saturdays Pay:

Commission | $90,000+ Earning Potential! About the Role Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence. Our Chapman BMW on Camelback location is hiring an experienced Service Advisor to join our high-performing service team. In this role, you will serve as the primary point of contact for service customers, helping guide them through maintenance and repair recommendations while delivering an exceptional client experience. Successful candidates are customer-focused, organized, collaborative, and thrive in a fast-paced environment. Responsibilities Greet customers in the service drive and document vehicle concerns and requested services Write accurate repair orders and confirm scheduled maintenance services Advise customers on technician recommendations, repair needs, and maintenance options Provide estimates, obtain repair authorizations, and process customer payments Monitor vehicle repair progress and communicate updates throughout the service visit Coordinate closely with technicians to ensure timely and accurate service completion Build strong customer relationships through outstanding service and professionalism Qualifications 2 years of experience as a Service Advisor/Writer at a luxury automotive dealership required Strong customer service and relation-ship building skills Excellent communication and interpersonal abilities Strong time management and organizational skills Self-motivated with the ability to achieve individual and team goals Valid Arizona driver's license with a clean driving record required Must pass background check and drug screening

Compensation & Perks Competitive Pay:

Uncapped Commission Opportunities for career growth and advancement Supportive, team-oriented workplace Employee discounts and assistance programs Volunteer opportunities and employee engagement programs Closed on Sundays Benefits Medical, dental, and vision insurance 401(k) with company contributions Life insurance Paid time off and holidays Access to onsite nurse practitioners and wellness support How to Apply Submit your application for consideration. Qualified candidates will be contacted regarding next steps.