Automotive Service Advisor

Benefits:

Opportunity for advancement Paid time off 401(k) Bonus based on performance Competitive salary Dental insurance Midas Dublin is a busy, established auto repair shop looking for a customer-focused Service Advisor who closes. You're the face of the shop: you greet customers, listen to their concerns, present what our technicians find, and guide them to a confident "yes" on the work their vehicle needs. We believe the best closers are the most trusted ones. The right person here sells by building genuine confidence — explaining the "why" behind every recommendation so clearly that approving the work feels like an easy decision. Do that well, and you'll close more, earn more, and build a book of customers who come back and ask for you by name. From brakes, exhaust, and suspension to alignments, diagnostics, and routine maintenance, there's a steady stream of service to present — and real income waiting for an advisor who knows how to recommend and close. What You'll Do Welcome every customer and manage the full-service experience with professionalism and care Present technician inspection findings and recommend the right repairs and maintenance Turn inspections into approved work by clearly explaining value — and asking for the sale Build trusted relationships that grow repeat business and word-of-mouth referrals Provide accurate written estimates and follow up on every open quote to close the work Consistently grow average repair-order value while keeping customer satisfaction high Recover declined and deferred work through thoughtful, no-pressure follow-up Coordinate timelines between customers and the shop, setting clear expectations throughout Represent Midas Dublin with honesty and integrity on every interaction. What We're Looking For A strong communicator — confident recommending services and comfortable asking for the sale Excellent and people skills, with a natural ability to earn trust quickly A track record of meeting sales goals or growing ticket value is a major plus Previous experience as a service advisor, in customer-facing sales, or in the auto industry preferred What We Offer Competitive pay: Based on Experience] plus commission on sales [Performance bonus — strong earning potential for top performers] [Health / dental / vision benefits] [Paid time off and holidays] Steady, year-round work in a busy shop A supportive team and clear opportunities to advance