Automotive Customer Service Representative

Automotive Customer Service Representative Auto Tech Specialist Santa Clara, CA Job Details Full-time From $25 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Parental leave Vision insurance 401(k) matching Qualifications Non-technical user support Customer communication Computer literacy Automotive customer service experience Customer complaint resolution Client interaction via phone calls Full Job Description We're looking for a friendly and dependable Customer Service Representative to join our growing team. In this role, you'll be the first point of contact for customers, helping schedule appointments, answer questions, and ensure a smooth customer experience from start to finish. Responsibilities Answer incoming calls, texts, and emails Assist customers with scheduling and appointment updates Create final invoices and estimates as needed Provide basic information about ADAS calibrations and services Enter and update customer information accurately in company systems Coordinate with technicians and office staff as needed Maintain professional and positive communication with customers Help keep records organized and up to date Qualifications Strong communication and customer service skills Basic computer and data entry experience Organized, dependable, and detail-oriented Ability to multitask in a fast-paced environment Professional attitude and team-player mindset Previous office or customer service experience preferred, but not required What We Offer Friendly and supportive work environment Opportunity to grow with a fast-growing automotive technology company Competitive pay based on experience Full-time position with consistent hours If you enjoy helping people and working in a professional automotive environment, we'd love to hear from you.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person