Automotive Service Writer

Responsibilities:

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document them
• Relay information on vehicle inspections and provide recommendations for necessary repairs or maintenance
• Prepare accurate estimates for services and communicate them to customers
• Coordinate with technicians to ensure timely completion of repairs
• Upsell additional services or products based on customer needs
• Maintain strong product knowledge and stay up-to-date with industry trends and advancements

Skills:

• Previous experience in a dealership or automotive service environment is preferred
• Knowledge of tire service, shocks, struts, and other mechanical components
• Strong sales and customer service skills
• Basic understanding of automotive systems and repairs
• Ability to effectively communicate technical information to customers in a clear and concise manner
• Proficient in using computer software for generating estimates and invoices
• Familiarity with automotive sales techniques is a plus
• Knowledge of air brake systems is a plus As a Service Writer, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and guidance throughout the repair process.

You will have the opportunity to utilize your mechanical knowledge, sales skills, and customer service expertise to assist customers in making informed decisions about their vehicle maintenance and repairs. If you are passionate about the automotive industry and enjoy working in a fast-paced environment, we encourage you to apply.

Job Types:

Full-time, Part-time Pay:

$18.50

• $23.

50 per hour

Benefits:

401(k) matching Employee discount Paid time off Professional development assistance Relocation assistance Retirement plan

Experience:

Sales:

1 year (Preferred) Vehicle maintenance: 1 year (Preferred) Ability to

Commute:

Durango, CO 81301 (Required) Ability to

Relocate:

Durango, CO 81301: Relocate before starting work (Required)

Work Location:

In person