Tasks include:

Answering high volume inbound calls for service appointments
Scheduling appointments
Handling all guest inquiries with a focus on 100% guest satisfaction
Projecting a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general information
Outbound customer follow up calls
Data Entry 1+ year automotive or call center experience preferred.

Must be dependable with excellent communications skills and the ability to multitask. Automotive sales or service experience is a plus. Exceptional verbal and written communication skills are a must. Proven customer service track record or obvious desire to provide next level customer service is required. Clinton Auto Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Clinton Auto Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type:

Part-time Pay:

$12.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule

Shift:

Day shift No nights

Experience:

Customer Service:

1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

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