RV or Automotive Experience Required Leisureland RV Center LLC Meridian, ID Job Details Full-time Up to $80,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Employee discount Qualifications Customer follow-ups Non-technical user support Service writing Written communication Customer communication Customer order taking Service scheduling Auto service management Experience working in the automotive repair industry Conflict management Automotive service Warranty issues management Progress management Order tracking Automotive service record keeping Repair estimation Mechanical knowledge Full Job Description

JOB DESCRIPTION

Leisureland RV Center is seeking an experienced RV Service Advisor / Service Writer to join our team.

REQUIRED EXPERIENCE

Applicants must have a minimum of two years of professional experience working specifically as a Service Advisor or Service Writer in the RV or automotive repair industry. General automotive, customer service, retail, sales, receptionist, or administrative experience alone does not meet this requirement. Qualified applicants must have direct experience creating repair orders, preparing estimates, communicating technician findings to customers, tracking repair progress, and finalizing and closing repair orders. Experience processing manufacturer or extended-warranty authorizations is strongly preferred.

RESPONSIBILITIES

Check in customers and evaluate their service and repair needs
Create repair orders and prepare accurate estimates
Communicate repair recommendations and technician findings to customers
Coordinate communication between customers and service technicians
Keep customers informed of repair progress and completion timelines
Obtain customer approval for recommended repairs
Process warranty authorizations and supporting documentation
Finalize and close repair orders
Process customer payments
Answer incoming phone calls and schedule service appointments
Prepare installation estimates before scheduling appointments
Assist customers with RV hookup and safety checks
Help resolve customer questions or concerns professionally

QUALIFICATIONS

Minimum of two years of professional Service Advisor or Service Writer experience in the RV or automotive repair industry
Strong verbal and written communication skills
Excellent customer service and conflict-resolution skills
Professional, friendly, and customer-focused demeanor
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and follow-up skills
Proficient computer skills
Ability to understand and explain mechanical and technical terminology
Ability to work effectively with customers, technicians, management, and warranty companies
Willingness to continue learning about RV systems, products, and repair procedures

WHAT WE OFFER

Competitive pay plan with bonus structure
Earning potential of up to $80,000 per year for the right candidate
Medical insurance
Dental insurance
Vision insurance
Paid vacation
Paid holidays
Employee discounts
Monday through Friday daytime schedule
In-person position with an established local RV dealership Applications are accepted in person Monday through Friday between 10:00 AM and 5:00 PM.

Leisureland RV Center 2653 E. Fairview Ave. Meridian, ID 83642

Email:

Phone:

(208) 570-8895 We look forward to meeting you!

Job Type:

Full-time Pay:

Up to $80,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday Application Question(s): Do you have direct professional experience creating, updating, finalizing, and closing repair orders and preparing customer estimates? Do you have direct experience explaining technician findings to customers, obtaining repair approvals, and keeping customers informed of work progress?

Experience:

Service Writer in the RV or automotive repair industry: 2 years (Preferred)

Work Location:

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