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Automotive Service Advisor / Writer

Job

Bob Allen Motor Mall

Danville, KY (In Person)

$97,500 Salary, Full-Time

Posted 2 weeks ago (Updated 5 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Bob Allen Motor Mall is looking for a Service Advisor to join our team! If you are an experienced Nissan, CDJR, or GM advisor we want to talk to you. Previous experience required.
Job Requirements:
Automotive knowledge is a plus Must be hard-working and eager to learn Must have computer proficiency Team oriented, flexible and focused on maintaining a high level of customer service Valid driver's license
Job Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Answers owners' questions
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed repairs in accordance with manufacturer factory specifications
  • Verify warranty and service contract coverage; explain provisions and exclusions
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Monitor the progress of each vehicle throughout the day, updating customers regularly
  • Maintains customer rapport by selling and explaining ethically needed vehicle repairs and maintenance
  • Explaining all completed work and charges to the customer
  • Ensures every service experience exceeds owners expectations
  • Maintains critical and on-going relationship with vehicle owners
Qualifications:
  • Previous automotive Service Advisor experience preferred
  • Professional appearance and work ethic
  • Interest in the automotive industry
  • Proved record of achieving exceptional customer satisfaction
  • Strong verbal and written communication skills
  • Valid driver's license and clean driving record
  • Ability to multi-task and be self-managing
  • Personal and professional integrity
  • CDK experience a plus
  • Problem solver
  • Enthusiastic, driven and energetic with a positive attitude
  • Superior organizational skills and ability to manage detailed paperwork
  • Computer literacy
Job Type:
Full-time Pay:
$65,000.00 - $130,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan
Shift:
10 hour shift 8 hour shift Day shift
Work Days:
Monday to Friday Weekends as needed
Experience:
Service Writers:
1 year (Required)
Work Location:
In person

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