Exceptional Compensation:

We offer an aggressive pay structure. •

Dynamic Work Culture:

It's time to join a team that is fun, engaged, and successful. We value each employee and understand that Zim's Tire & Auto Repair's success begins with you! •

Work-Life Balance:

We support a healthy balance with flexible scheduling, great work hours and various paid time off options. We Value Your Skills and Passion Since 2006, we have been a family-owned staple in the Acadiana Area, priding ourselves on our team members, our community and the well-being of our customers. We are dedicated to maintaining high professional standards and ensuring customer satisfaction. You don't have to be perfect to work with us, we are looking for a great attitude and a team-focused approach. Are you reliable, respectful and ready to contribute to our team while working safely and effectively to ensure the best outcome for our customers? Job Summary We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. The ideal candidate will act as the primary point of contact for customers, providing exceptional service and support throughout their vehicle maintenance and repair experience. This role requires strong communication skills, mechanical knowledge, and a passion for the automotive industry. Duties Greet customers promptly and professionally, assessing their automotive service needs. Provide detailed explanations of recommended services, including shocks struts, brake repair, and vehicle maintenance. Utilize service writing skills to create accurate work orders and ensure all customer requests are documented. Collaborate with technicians to diagnose automotive issues and provide effective solutions. Maintain knowledge of automotive diagnostics and repair processes to effectively communicate with customers. Follow up with customers regarding service completion and satisfaction. Manage customer inquiries and complaints efficiently to ensure a positive experience. Stay updated on industry trends and advancements in automotive service management. Experience Previous experience as an Automotive Service Advisor or in a similar role is preferred. Strong mechanical knowledge with familiarity in areas such as automotive repair, alignment, and auto service management. Proficiency in service writing and understanding of automotive diagnostics is essential. Excellent communication skills with the ability to explain technical information clearly to customers. A commitment to providing outstanding customer service in a fast-paced environment. Join our team today and contribute to delivering high-quality automotive services while ensuring customer satisfaction!

Job Type:

Full-time Pay:

$50,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Paid time off

Shift:

Day shift

Work Days:

Monday to Friday Rotating weekends

License/Certification:

Driver's License (Preferred) Ability to

Commute:

Broussard, LA 70518 (Required) Ability to

Relocate:

Broussard, LA 70518: Relocate before starting work (Required)

Work Location:

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