Who Thrives Here | Service Advisor Qualifications Our elite Service Advisors are more than just "order takers"—they are disciplined sales professionals who thrive in a fast-paced, high-volume environment. We have found that the most successful candidates often come from these high-intensity backgrounds:
Automotive Service Advisors:
Individuals with 3+ years of experience in a high performing and/or high volume automotive repair shop.
Former Collegiate Athletes:
Individuals who bring mental toughness , a competitive edge, and extreme coachability .
Dealership Pros:
Experienced Service Advisors looking to escape the corporate grind for an independent shop culture and a tight-knit team.
Sales Powerhouses:
Professionals from any industry who love performance-based compensation and "hitting the numbers."
Car Enthusiasts:
People who possess a genuine passion for the industry and can speak the language of the bay. We value hunger , radical accountability , and the relentless drive to master a proven sales system . What You'll Do | Service Advisor Requirements As a Service Advisor , you are the "face of the franchise." You aren't just selling repairs; you are building trust and managing the front-of-house experience .
Your daily focus includes:
Own the
Guest Experience:
Lead the customer journey from the initial greeting to the final vehicle delivery with authority and professionalism . Master the
Write-Up:
Accurately manage service orders with speed and precision to ensure no detail is missed.
Consultative Sales:
Deliver clear, confident recommendations that help customers make informed decisions about their vehicle's health.
Technical Synergy:
Partner closely with Technicians to keep shop workflow optimized and production moving.
Value-Based Upselling:
Educate customers on preventative maintenance and maximize every repair order through expert communication.
Process Discipline:
Execute our proven service process to ensure consistency, profitability, and five-star reviews. What's in It for You - Benefits This isn't just a job — this is a career-building opportunity with a fast-scaling company that offers industry leading benefits:
TOP EARNERS MAKE
$125K+ : Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
Elite Professional Coaching:
Access to high-level training to ensure you are constantly advancing 5-DAY
WORK WEEK
for a reliable work-life balance
Operational Excellence:
Top-tier management that leads with positivity and extreme efficiency
Total Security:
Comprehensive healthcare benefits for you and your family
Culture & Perks:
An fast-growing independent shop with a family environment , culture of accountability, teamwork, respect, and Free Lunch Fridays At Nealey Tire & Auto, we don't just talk about growth — we live it. If you're hungry to learn, build and win, this is where you belong. About Us At Nealey Tire & Auto , we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results. We're looking for an Automotive Service Advisor who wants to be rewarded for their output. If you are punctual , energetic , and ready to win, you'll fit right in.
