Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Automotive Repair Shop Flow Manager / Service Writer
Job
Northern Auto Repairs
Berkley, MI (In Person)
$102,500 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
55
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Automotive Repair Shop Flow Manager / Service Writer We Don't Need Another Order Taker. We Need a Shop Flow Manager. Our shop is busy, and we're looking for someone who can control workflow, create urgency, communicate clearly, and keep vehicles moving. This role combines service writing, production management, and customer communication. If you thrive in a fast-paced environment, hate waiting, and enjoy winning, keep reading. What You'll Be Responsible For Answering inbound calls and converting them into appointments Managing vehicle flow from check-in to delivery Ensuring every vehicle is inspected quickly Presenting repair recommendations clearly and confidently Following up on declined work Coordinating technicians, parts, and customer communication Maintaining high car count and high average repair order Keeping customers informed throughout the repair process What Success Looks Like Calls answered immediately (withing 3 rings)
- every call conversion matters Vehicles inspected within 15 minutes of arrival, systems in place for fast dispatch and car evaluation (digital inspection, AI tools for check-in and qualified questions) High approval rates on recommended work
- knowledge of sales techniques, willing to train (professional sales training available) Minimal vehicle downtime
- parts received and distributed accordingly Strong gross profit production
- know your numbers and goals (will train you) Consistent follow-up on declined repairs
- calls , text, marketing reminders Customers feel informed and confident in you and the shop
- they will come back, refer us, and post positive review Inventory low?
- 5:30 PM) — no weekends 401(k) with up to 3% company match $300 monthly contribution toward Group Health Insurance (Priority Health HMO Gold) Established systems and processes to support your success Top performers who can control workflow, sell ethically, and keep vehicles moving will earn significantly more than average advisors.
We Are Looking For Someone Who:
Creates urgency without pressure Solves problems quickly Takes ownership Communicates clearly Wants to grow with a high-performance team Understands that speed and execution matter If you're the person everyone relies on to keep things moving, we want to talk to you. If you like to sit in your office chair and idle- do not apply:) Apply today and tell us about your automotive experience, production results, and why you'd be a great fit for a fast-moving shop.
Pay:
$55,000.00- $150,000.