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Experienced Automotive Service Advisor/Writer

Job

Monroe Nissan

Monroe, NC (In Person)

$84,000 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/17/2026

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Job Description

Full Job Description Monroe Nissan, located in Monroe NC, is looking for the next great leader to join our team as a service advisor. This is an exciting opportunity for a highly motivated, professional, customer focused serice writer to make an immediate impact.
RESPONSIBILITIES
Understand and enforce the manufacturers' warranty policies and procedures Understand, keep abreast of, and comply with Federal, State, and local regulations that affect Service & Parts operations, such as waste disposal, OSHA Right to Know, etc. Maintain the highest possible standards of workmanship Handle customer complaints and maintain high customer satisfaction standards. Reinforces company policies and adheres to company standards Greeting Customers while listening to their request Serve as a liaison between quick lube technicians and customers Communicating with customers regarding general maintenance required on vehicles Communicate with customers regarding future maintenance and service Deliver serviced vehicles to customer Complete and turn in all paperwork Other duties as assigned
PHYSICAL
Ability to move around the dealership comfortably Ability to get in and out of an automobile comfortably Prolonged periods of standing, stooping, bending, and walking
COMPENSATION AND BENEFITS
In addition to competitive pay, we offer our associates: Benefits (include but are not limited to): Health insurance Dental insurance Vision insurance Flexible Spending Accounts Paid vacation and sick time Company sponsored 401K program Employee Vehicle Purchase Program •All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment•
Job Type:
Full-time Pay:
$48,000.00 - $120,000.00 per year
Schedule:
Monday to
Friday Weekends Supplemental Pay:
Bonus pay Commission pay
Education:
High school or equivalent (Preferred)
Experience:
Automotive Service Advisor 1+ years
License/Certification:
Skills:
Customer service Computer literacy
MS Office Driving Benefit Conditions:
Waiting period may apply Typical end time: 5PM Typical start time: 7
AM Work Remotely No Job Type:
Full-time Pay:
Up to $120,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance
Work Location:
In person