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CA
Casa Autoplex
Ford Service Advisor- Automotive
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Service Technician / Mechanic
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Scorecard
Based on New Mexico data
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What they do
An Automotive Service Technician or Mechanic repairs and performs maintenance on cars and smaller trucks; may conduct auto inspections.
$50,327 / year median in New Mexico
+7% projected growth
Job Description
Ford Service Advisor- Automotive Casa Autoplex - 4.0 Las Cruces, NM Job Details Full-time $62,355.19 - $75,094.42 a year 20 hours ago Benefits Dental insurance 401(k) Parental leave Employee assistance program Retirement plan Qualifications Service writing Customer communication Sales Automotive service Dealership experience Mechanical knowledge Full Job Description Ford Service Advisor Attitude First. Skills Can Be Taught. We're looking for customer-focused, high-energy professionals to join our Service Advisor team. If you bring a winning attitude, strong communication skills, and a genuine desire to help customers, we can teach you the rest. Yes—experience is valuable. But character, work ethic, and customer care matter more. Who This Role Is For Customer service professionals ready to grow in automotive Experienced service advisors who want to be challenged and rewarded Top performers who believe great results come from great habits Coaches, teachers, hospitality pros, or advisors who thrive on helping people If you consistently deliver results—or you have the drive to become a top performer—this is the right place for you. What You'll Do Be the primary point of contact for service customers Greet customers promptly and professionally, building trust from the first interaction Listen, ask the right questions, and assess vehicle needs clearly Write accurate repair orders and estimates Communicate repair recommendations in a clear, customer-friendly way Coordinate closely with technicians to ensure timely, quality repairs Provide updates and create a smooth, stress-free customer experience Ethically recommend maintenance and repairs that improve safety and performance Maintain strong documentation, organization, and follow-through What We're Really Looking For Strong customer service skills (non-negotiable) A positive, winning attitude Coachability and accountability Confidence communicating with customers Professional demeanor and work ethic Desire to grow, learn, and perform Experience Automotive or dealership experience is a plus—but not required Sales, hospitality, customer service, or call-center backgrounds welcome Mechanical knowledge is helpful, but we train the right people Why Join Us Performance-driven culture that rewards results Structured processes that help advisors win Competitive pay and benefits Leadership that invests in training and development A team environment where top performers are recognized and supported Top dogs deserve great pay, strong systems, and leadership that backs them. If you have the horsepower, mindset, and customer-first attitude, we want to meet you. Apply today and bring your drive to a dealership that rewards performance.