Automotive Service Lane Coordinator

Mercedes-Benz of White Plains is seeking a highly motivated and customer-focused Service Lane Coordinator to join our award-winning service team. This role is the first point of contact for service customers and plays a key part in delivering a premium dealership experience. Responsibilities Greet customers promptly in the service drive with professionalism and courtesy Assist with check-in/check-out process for service appointments Direct customers to appropriate Service Advisors Ensure smooth traffic flow in the service lane Perform basic vehicle walkarounds and note customer concerns Maintain cleanliness and organization of the service drive area Requirements Previous automotive or customer service experience preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Professional appearance and demeanor Valid driver's license with clean driving record Saturday availability may be required What We Offer Health, dental, and vision insurance 401(k) retirement plan Paid time off and holidays Opportunity to grow within a luxury automotive group State-of-the-art facility and supportive team environment Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism. At Pepe Auto Group, you can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success among each of our members. We invest in our employees and promote from within often.

Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person