Experienced Automotive Service Advisor Forrester Lincoln - Chambersburg, PA $50,000-$90,000+ per year | Base Salary + Performance Incentives Tired of Writing 25+ Repair Orders a Day? At Forrester Lincoln, we believe exceptional customer service starts by giving our Service Advisors the time and resources to do their job the right way. We proudly service Lincoln, Ford, and all makes and models , giving our advisors a diverse workload while providing the premium customer experience our dealership has become known for. Unlike many high-volume dealerships, our advisors typically manage 8-12 repair orders per day , allowing you to build relationships with clients, thoroughly present Digital Multi-Point Inspections, and provide exceptional service—without the daily chaos. If you're looking for a dealership where quality matters more than quantity, we'd love to meet you. Why Forrester Lincoln? Forrester Lincoln has proudly served the Chambersburg community since 1956 . As a family-owned dealership and 22-time Lincoln President's Award recipient , we've built our reputation on exceptional customer service, integrity, and long-term relationships. While we're proud to represent the Lincoln brand, our service department works on Lincoln, Ford, and virtually every make and model , giving our advisors consistent workflow and a wide variety of repair opportunities. When you join our team, you'll enjoy: Competitive base salary plus performance-based incentives Typical workload of just 8-12 repair orders per day Modern dealership and service facility Lincoln Pickup & Delivery program Complimentary Lincoln loaner vehicle fleet Loyal, established customer base Consistent workflow servicing Lincoln, Ford, and competitive makes Supportive, family-owned culture with an open-door management philosophy Long-term career growth with an award-winning dealership Responsibilities Schedule and manage daily service appointments Welcome customers and accurately document vehicle concerns Review Digital Multi-Point Inspections with customers and explain recommended maintenance and repair needs Prepare estimates and obtain repair authorizations Communicate proactively regarding repair status, timelines, and costs Coordinate with technicians to ensure efficient workflow and timely vehicle delivery Document declined services and recommend future maintenance Manage loaner vehicles and Lincoln Pickup & Delivery appointments when applicable Deliver an exceptional customer experience from check-in through vehicle delivery Maintain a clean, organized, and professional work environment Qualifications Previous Automotive Service Advisor experience required Dealership experience preferred Excellent communication and customer service skills Strong organizational and multitasking abilities Professional appearance and positive attitude Ability to work effectively in a team-oriented environment Valid driver's license with a clean driving record Benefits Competitive Salary + Performance-Based Incentives 401(k) Retirement Savings Plan Health Insurance Dental Insurance Life Insurance Short-Term Disability Insurance Paid Vacation Paid Holidays Employee vehicle purchase discounts Employee service discounts Stable, year-round workflow Family-owned and operated since 1956 About Forrester Lincoln Forrester Lincoln has proudly served the Chambersburg community since 1956 and has earned Lincoln's prestigious President's Award 22 times through an unwavering commitment to customer satisfaction. Our dealership is built on long-term relationships—with our customers and our employees. We believe in providing the tools, training, and support needed for our team members to build rewarding, long-term careers in a professional, family-oriented environment. If you're an experienced Automotive Service Advisor looking to leave the high-volume grind behind and join one of the region's most respected dealerships, we'd love to hear from you. Apply today through Indeed or stop by Forrester Lincoln to introduce yourself. Forrester Lincoln 832 Lincoln Way East Chambersburg, PA 17201

Job Type:

Full-time Pay:

$50,000.00 - $90,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Ability to

Commute:

Chambersburg, PA 17201 (Required) Ability to

Relocate:

Chambersburg, PA 17201: Relocate before starting work (Required)

Work Location:

In person