Service Porter- Audi Central Houston in Houston, TX at Sonic Automotive

Job Snapshot Employee Type:

Full-time Location:

2120 Southwest Freeway Houston, TX 77098

Job Type:

Customer Service Experience:

Entry Level About Audi Central Houston isn't just any dealership — we're the largest Audi store in the country , housed in a striking 7-story facility and consistently recognized as one of the best. As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance. If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place. Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. Compensation (Hourly): $16.00 - 20.00 / hour

Job Description Summary:

The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership's service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.

Duties and Responsibilities:

Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location. Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around). Move and park vehicles on dealership premises to maintain a smooth traffic flow. Drive vehicles to and from the service lane, service stalls, and parking lot as needed. Keep the lot, driveways, and sidewalks clean, organized, and presentable. Provide excellent customer service and direct guests to the correct personnel. Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers. Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles. Assist the service department as needed, such as replenishing fluids or minor vehicle assistance. Follow all company safety policies and report any accidents immediately to a manager or supervisor. Valid driver's license with a good driving record. Ability to drive both manual and automatic vehicles (or willingness to learn if required). Comfortable working outdoors in various weather conditions. Strong customer service and communication skills. Reliable, punctual, and able to follow directions. Must be authorized to work in the USA Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

Previous experience as a porter, valet, or in a similar automotive or customer service role. Familiarity with dealership operations or service drive processes. Compensation (Hourly): $16.00 - 20.00 / hour Depending on experience and qualifications

Schedule:

FULL TIME

Sundays Always Off Saturday Availability Required Perks & Benefits:

Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off that Grows with You Sundays Always Off Closed on Thanksgiving & Christmas Employee Pricing on Purchases & Leases Free & Discounted Gym Membership Options Exclusive Travel Deals on Hotels, Rentals & Airfare Career Growth in a Fortune 500 Company All your information will be kept confidential in accordance with EEO guidelines Apply Now