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Job Description
Automotive Service Sales Advisor Apex Auto Pros Silverdale, WA Job Details Full-time $50,000 - $85,000 a year 3 days ago Benefits 401(k) 401(k) 4% Match 401(k) matching Employee discount Food provided Qualifications Deal closing Customer relationship building Upselling Automotive customer education
Cross-selling Full Job Description Job Listing:
Automotive Service Sales Advisor -
Apex Auto Pros Date Posted:
June 5th, 2026
Pay:
$50,000 to $85,000 (base hourly pay + commission structure with KPI's)
Location:
9220 Provost Rd, NW, Silverdale, WA 98383
Important Application Note:
We strongly encourage applicants to include a short Loom video with their application. Applicants who submit a Loom video will receive priority review because it helps us understand your personality, communication style, and why this hands-on role is a good fit for you. If you cannot submit a Loom video, answer the same questions in writing. Applications missing both may receive lower priority. Choose 3 questions that you think best show who you are and how you work. Please record a 2-4 minute Loom video: 1. Pick one Apex Auto Pros service and explain how you would sell it to a customer who says, "I just need the cheapest option." 2. Tell us about a time you had to follow up with someone multiple times without being annoying. What did you say or do? 3. Tell us about a time you lost a sale, booking, or customer. What happened, and what would you do differently now? 4. Describe a time you had to keep track of multiple details where one small mistake would create a bigger problem. 5. Tell us about a slow day at a previous job. What did you do when there was no obvious task in front of you? 6. What is something a past manager would say we need to watch out for if we hired you?
A Little Bit About Us:
We opened our first shop where we currently reside in mid 2026 and are in a high-growth phase, and we're looking for someone to be the first voice customers hear and one of the main drivers of our revenue growth. We adapt to the changes the business takes us on. This is not a "sit and wait for the phone to ring" sales role. We need a proactive, detail-oriented go-getter who loves talking to people, closing sales, keeping systems organized, following outlined procedures, and solving problems independently.
Growth Opportunity:
We are a fast-growing local business that truly believes in promoting from within. We reward hard work, reliability, and initiative with more responsibility and higher earning potential over time.
Our Mission:
To serve our neighbors with integrity and to be Kitsap County's best car care provider, ensuring every client drives away happier.
Here's What We Offer:
Benefits:
401(k) retirement plan with 4% company match Deep employee discounts on all our services Full access to all shop equipment for your personal vehicle Free lunch and dessert every week Why YOU Might Like Working at
Apex Auto Pros:
Performance-Driven Culture:
We reward results. Your bonuses are directly tied to metrics you control: bookings, reviews, lead conversion, and operational excellence.
Real Team Culture:
We work hard but keep it light. We value a positive work environment where you can bring your best attitude every day.
Meaningful Customer Interactions:
We typically see 3-8 clients per day, giving you time to have genuine conversations and educate customers on our services.
Systems & Growth:
We run on clear systems and processes. If you love organization, accuracy, and continuous improvement, you'll thrive here.
Where and How You'd Work:
Location:
Front desk of our shop in
Silverdale Schedule:
7:30 AM to 4:00 PM, Tuesday-Saturday (5 days/week) Punctuality and reliability are non-negotiable in this role What You'd Do in
This Role:
Answer calls, texts, and online leads quickly. Convert leads into booked, paid appointments. Follow up with customers who have not booked yet. Explain detailing, ceramic coating, PPF, tint, wrap, and RV services. Recommend upgrades that genuinely fit the customer's needs. Ask for the booking with confidence. Manage the calendar and keep the schedule optimized. Collect accurate customer info, notes, quotes, and payments. Handle customer check-ins and check-outs. Help create a smooth experience that leads to reviews, referrals, and repeat business. You're Probably a
Match If:
You Are Motivated by
Earning More:
You like the idea that your effort, follow-up, close rate, and customer experience can directly impact your income. You Enjoy Selling the
Right Way:
You like talking with customers, understanding what they care about, educating them on their options, and helping them confidently choose the right service.
You Are Competitive With Yourself:
You care about improving your numbers: booked appointments, close rate, response time, reviews, and collected revenue.
You Are Exceptionally Reliable:
You show up on time, ready to work, every day. In a sales role, missed calls, slow responses, and poor follow-up directly cost the business money, so consistency matters. You Sweat the
Small Stuff:
You understand that accurate notes, clean quotes, correct customer information, and organized follow-up are part of closing sales.
You Bring Positive Energy:
You genuinely enjoy talking to people and building relationships. Customers should feel taken care of, not pressured, and your attitude should make them more confident in choosing Apex Auto Pros.
What Winning Looks Like:
You consistently turn leads into booked appointments. You respond to leads and customers within 1 hour. You maintain a strong lead-to-booking conversion rate. You help drive the highest revenue possible without overselling poor-fit services. You keep the schedule optimized and profitable. You hit review request and customer follow-up targets. You maintain accurate quotes, notes, payments, and customer information. You prevent missed calls and lost leads during business hours.
