At Broad Stroke , we deliver exceptional automotive care and unmatched customer experiences. We view auto repair as a customer service industry first. We are looking for a dedicated Service Advisor who loves helping people, demystifying car repairs, and building lifelong client trust. An Individual Who Has automotive experience and knowledge, can multitask —but most importantly, we're seeking someone who thrives in a customer service -driven environment and wants to grow with us long-term. This role is ideal for someone who enjoys working with both customers and technicians , building strong relationships and making a meaningful impact every day. As a Service Advisor, you are the face of our business and the vital bridge between our customers and our technicians.

What You'll Do:

Customer Champion:

Serve as the primary point of contact, greeting customers warmly and creating an efficient, welcoming experience.

Clear Communicator:

Translate complex vehicle diagnostics into clear, easy-to-understand solutions and estimates for customers.

Team Coordinator:

Partner closely with technicians to schedule workflows, track repair progress, and ensure timely service delivery.

Relationship Builder:

Develop long-term trust with clients by providing honest recommendations and maintaining open lines of communication.

Workflow Manager:

Manage service paperwork, repair orders, and digital vehicle inspections accurately.

What We're Looking For Experience:

Proven automotive industry experience and strong mechanical knowledge.

Customer Focus:

A genuine passion for helping people and thriving in customer-facing roles.

Multitasking Skills:

Ability to stay organized and calm in a fast-paced environment.

Growth Mindset:

A desire to learn, adapt, and build a long-term career with our growing team.

Communication:

Exceptional verbal and written communication skills. Why Join Broad Stroke? 100%

Paid Benefits:

Full Health, Vision, and Dental insurance covered entirely by the company.

Competitive Pay:

A strong compensation plan featuring a reliable base salary plus performance incentives.

Paid Time Off:

Start accruing your PTO right away on day one.

Paid Training:

Continuous learning with paid training and ongoing professional development.

Career Progression:

Real opportunities for internal growth and long-term advancement.

Great Culture:

Work inside a supportive, family-oriented work environment. At Broad Stroke , we believe in more than just fixing cars—we believe in building lifelong relationships with our team and our customers. If you're looking for a rewarding career in a supportive environment, we'd love to meet you! Apply today and become part of the Broad Stroke family.

Job Type:

Full-time Pay:

$25.00 - $45.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Experience:

Service Advisor:

6 years (Required) Ability to

Commute:

Snohomish, WA 98296 (Required) Ability to

Relocate:

Snohomish, WA 98296: Relocate before starting work (Required)

Work Location:

In person