Automotive Dealership Parts and Service Director J-50822

Automotive Dealership Parts and Service Director J-50822 Car People Agency/Seattle Spokane, WA Job Details Full-time $125,000 - $190,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Operational management Auto service management Customer relationship management Financial performance measurement Leadership Dealership experience Full Job Description This dealership in the Spokane/Coeur d'Alene/Tri-Cities area of Eastern Washington is in need of a well-qualified parts and service director to join their operation. This is a very well-run facility with great ownership and very little turnover. Key Responsibilities and Duties include forecasting goals, managing budgets, hiring/training staff, ensuring compliance with manufacturer warranties, and maintaining high CSI scores.

Areas of concern include:

Strategic Leadership:

Develop and implement annual operating budgets, marketing plans, and performance goals for both departments.

Operational Management:

Optimize workflow for service technicians and manage inventory levels to ensure parts availability for service, repair, and wholesale.

Financial Performance:

Monitor departmental key performance Indicators such as gross profit, average repair order (ARO), and inventory turnover.

Personnel Management:

Hire, train, and motivate service advisors, technicians, and parts staff, promoting professional development.

Customer Relations:

Handle customer complaints and maintain high standards of service to ensure customer retention and satisfaction.

Qualifications:

Experience:

Proven success as a Parts and Service Director, Fixed Operations Director, or Service Manager in an automotive dealership environment.

Technical Knowledge:

Strong understanding of automotive repair, service operations, and inventory management.

Systems Proficiency:

Experience with DMS like CDK, Reynolds & Reynolds, or Dealertrack.

Leadership Skills:

Ability to mentor employees, delegate tasks, and drive profitability.

Pay Range :

$125k to $190k/year

DOE Job Type:

Full-time Pay:

$125,000.00 - $190,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

8 hour shift Application Question(s): Are you currently living or planning to move to Washington State? Can you take and pass a drug test if required by the employer? Do you have at least 5 years experience as an Automotive Dealership Parts and Service Director?

Work Location:

In person