Responsibilities:

Manage the daily operations of the storage facility
Ensure the facility is clean and well-maintained
Provide excellent customer service to tenants
Maintain accurate records of tenant accounts
Enforce facility policies and procedures
Handle tenant complaints and resolve issues in a timely manner
Ensure compliance with all local, state, and federal regulations
Collections of outstanding rent
Perform facility maintenance including repairing unit doors and tracking facility upkeep.
Prepare vacated units for new rentals (cleaning, sweeping, and removing left-behind items).
Handle lock cuts and daily facility lock-checks
Answering & directing phone calls

Qualifications:

Strong organizational and time management skills
Excellent customer service skills
Strong communication and interpersonal skills
Ability to maintain accurate records and handle financial transactions
Knowledge or willingness to learn local, state, and federal regulations related to storage facilities
Proficiency in Microsoft Office and facility management software
Ability to work independently and as part of a team
Ability to work outdoors in various weather conditions, stand/walk for extended periods, and lift up to 50 lbs.
Basic knowledge of hand/power tools and the ability to perform minor repairs (e.g., fixing unit doors, cutting locks, general facility troubleshooting).
MUST BE ABLE TO PASS A HAIR FOLLICLE DRUG SCREEN AND BACKGROUND CHECK

•

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

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