Master Floor Tech

Master Floor Tech 3.5 3.5 out of 5 stars 1 Saracen Resort Drive, Pine Bluff, AR 71601 Full-time

SARACEN DEVELOPMENT LLC 46

reviews

Full-time Job Summary:

The Master Floor Technician in a hotel or casino setting is responsible for supervising and executing comprehensive floor care and maintenance to ensure a pristine, safe, and welcoming environment for guests and staff. This role involves leading a team of floor technicians, maintaining meticulous floor standards in high-traffic and guest-facing areas, and promoting a high level of cleanliness and safety throughout the property.

Key Responsibilities:

Lead and oversee the day-to-day floor care operations including sweeping, mopping, stripping, waxing, buffing, and polishing floors across all guest and public areas such as lobbies, corridors, gaming floors, restaurants, and event spaces. Train EVS team members in proper floor care techniques, use of equipment, and adherence to safety and sanitation protocols specific to hotel and casino environments. Ensure compliance with health, safety, and hospitality quality standards to maintain a polished and guest-ready floor appearance. Perform regular inspections of floors and floor care equipment, addressing issues promptly to prevent accidents or operational disruptions. Coordinate work schedules to ensure all floor care needs are met efficiently and effectively, especially during peak guest hours. Maintain inventory of floor care supplies, monitoring usage, and report to management the need for more supplies. Collaborate with EVS management and other hotel departments to coordinate cleaning activities minimizing impact on guest experience. Respond promptly to spills, stains, or other floor-related emergencies to uphold safety and cleanliness. Encourage a team culture focused on excellence, attention to detail, and proactive maintenance. Assist in other EVS duties as required to support overall property cleanliness and hygiene.

Qualifications:

Proven experience in floor care and maintenance, ideally within hospitality, hotel, or casino settings. Knowledge of specialized floor care products and equipment suited for high-traffic commercial areas. Understanding of hospitality industry cleanliness standards and guest service expectations. Strong communication, organizational, and team management skills. Ability to work flexible hours, including nights, weekends, and holidays, to ensure continuous floor care coverage.

Physical Requirements:

Ability to stand, walk, bend, and perform physical tasks for extended periods. Capacity to lift and carry equipment and supplies up to 50 pounds. Comfortable working in fast-paced, guest-focused environments requiring discretion and professionalism. Saracen Casino Resort is an equal opportunity employer.