Classification:

Student Services Professional I (A) Student Services Professional I (B) Student Services Professional II Student Services Professional III Student Services Professional IV Knowledge Skills and Abilities Student Services Professional I (A & B) Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing. Student Services Professional II General knowledge of the methods and problems of organizational and program management. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; advise students individually and in groups on routine matters where required; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Student Services Professional III Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Student Services Professional IV Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the principles, problems, and methods of public administration, such as organizational, personnel and fiscal; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a \"vision of excellence.\" Education and Experience Student Services Professional I (A)

Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field. Student Services Professional I (B)
Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and one year of directly related experience. Student Services Professional II
Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required. Student Services Professional III
Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required. Student Services Professional IV
Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and four years of professional experience in one of the student services program areas required.

Compensation CSU Classification Range:

Student Services Professional I (A)

$3,952
$4,834/month. Student Services Professional I (B)
$4,269
$6,040/month. Student Services Professional II
$4,841
$6,884/month. Student Services Professional III
$5,276
$7,517/month. Student Services Professional IV
$6,019
$8,585/month.
The final salary is dependent upon qualifications and experience.

Time Base Successful candidates may be appointed for a few days and up to six (6) months depending on the assignment. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. CSULB seeks to recruit administrators and staff who enthusiastically support the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students with diverse socio-economic backgrounds, and students of diverse sexual orientations and gender expressions. CSULB seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the People of California, to maintain the excellence of the University, and to offer our students a rich variety of expertise, perspectives, and ways of knowing and learning. CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veterans' status. CSULB is an Equal Opportunity Employer. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised:

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