Job Description Help for Job Description. Opens a new window. Description At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a truly unmatched work environment. Highwoods Properties is looking for a skilled and service-minded Senior Maintenance Technician to help keep our commercial properties running smoothly, efficiently, and safely. In this hands-on role, you will take ownership of a variety of building maintenance responsibilities, with a strong focus on HVAC operations, preventive maintenance, customer service, and timely documentation. This is a great opportunity for an experienced technician who enjoys solving problems, working independently, collaborating with a team, and making a visible impact on the daily experience of our customers.

WHAT YOU'LL DO

System Diagnostics & Repair:

Troubleshoot, repair, and maintain commercial building systems, including commercial HVAC, commercial plumbing, electrical distribution, and automated building controls

Preventative Maintenance:

and optimize the property's preventative maintenance logs, including quarterly safety system checks, mechanical room inspections, and structural assessments

Vendor Management:

Coordinate, schedule, and inspect work performed by outside specialized contractors (e.g., roofing, elevator maintenance, fire safety) to verify compliance with standards and budget parameters

Customer Relations:

Respond quickly and professionally to customer work orders, explaining solutions clearly and ensuring minimal disruption to business operations

Property Inspections:

Perform routine walkthroughs of common areas, parking garages, and building envelopes to immediately identify and resolve safety hazards or aesthetic deficiencies

Inventory Control:

Monitor, log, and order maintenance supplies, keeping shop areas meticulously organized and within the operational budget

WHAT WE'RE LOOKING FOR

Experience:

Minimum of 5 years of commercial facilities maintenance experience or specialized trade background

Education:

Valid EPA Certification; active electrical, mechanical, or plumbing licenses or training are highly desirable; or equivalent on-the-job training in one or more of the above. A high school diploma or equivalent is required

Technical Skills:

Deep familiarity with commercial building mechanical blueprints, multi-meter electrical testing, commercial lock hardware, and structural carpentry

Tech-Savvy:

Competence utilizing digital Work Order systems on tablets or smartphones

Team/Customer Oriented:

Strong communication, organization, and mentoring skills are highly desirable.

Emergency Response:

Participate in the on-call rotation schedule at night, weekends, and holidays

Driver's License:

A valid Florida driver's license

WORK ENVIRONMENT

This role is active, hands-on, and ideal for someone who enjoys working in a variety of building environments. While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts, vibration, loud noise, and occasional outdoor conditions including heat, cold, wind, and precipitation. The employee must be comfortable working on office building roofs and climbing ladders.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this job. The employee is regularly required to talk and hear. This active position requires standing, walking, balancing, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must use hands to handle or feel, grasp, and reach with hands and arms, including frequently working with arms extended above the head. The employee must occasionally lift, push, or pull items up to 50 pounds. Specific visual acuity requirements include close, distance, color, and peripheral vision, as well as depth perception. The ability to read, understand, and communicate information and ideas clearly in writing and orally is required. Why Join Our Team At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish. What Sets Us Apart As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.