Field Installation & Service Technician - CCTV

Field Installation & Service Technician - CCTV Wireless

CCTV LLC - 5.0

Ontario, CA Job Details Full-time $24 - $25 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Maintenance inventory management Occupational safety regulation compliance Electrical equipment repair Schematics Interpersonal skills Equipment installation Process improvement Equipment troubleshooting Mid-level Alarm system installation Microsoft Office 3 years Customer inquiry handling High school diploma or GED Video surveillance Driving Network router Organizational skills Electrical diagnostics IP networking Equipment maintenance Renewable energy system installation Low voltage Technical troubleshooting support Facility security systems Renewable energy installations Implementing cost-saving initiatives Communication skills Technical Proficiency Time management Full Job Description Job Summary WCCTV is experiencing tremendous growth in Ontario, California for support of the California market. We are currently looking for an experienced Field Technician for our Installation & Service department. Primary responsibilities of the position include installation, de-installation, repair, service and maintenance of surveillance and security equipment.

Specific responsibilities include:

Supports the existing Field team with the installation, de-installation and maintenance of surveillance and security equipment in the state of California while adhering to WCCTV's quality and health and safety standards. Maintains the inventory management of company vehicle inventory, ensuring the inventory is up to date, available Primary Responsibilities 1. Installation of Wireless CCTV Systems Reviews installation schedule, confirms and tests products before deployment. Programs surveillance cameras / routers and related equipment in advance of installation. Drives to customer sites, delivers and installs Solar Surveillance Trailers and/or CCTV cameras ensuring systems are properly installed and operating prior to customer sign off. May conduct site survey prior to installation. Completes all installation paperwork and obtains customer sign off as required. Responds to customer questions regarding system operations as needed. Interfaces with onsite customers or subcontractors on new installations and service calls. Interfaces with internal Customer Service and Production departments on customer orders, installation information or related items. Manages tools & vehicle inventory on daily basis ensuring properly equipped for all installation or repair tasks. Adheres to all field safety requirements of Wireless CCTV and its customers. 2. Field Service and De-Installation Performs service and/or maintenance of WCCTV products at customer locations. Addresses and resolves customer's technical product issues through fault diagnosis, troubleshooting & maintenance of low voltage CCTV systems. Responsible for the de-installation/decommission of solar surveillance trailers at customer sites and delivery of trailers back to WCCTV's depot. 3. Business Improvement Assists in the implementation of improvements wherever possible to reduce costs and improve time efficiency. Assists in updating Production, Installation and Service processes and documentation. surveillance systems while providing outstanding customer service every step of the way!

Education & Experience Requirements:

Education High school diploma or equivalent required Electronics or low‑voltage certification preferred Technical & Professional Skills Intermediate knowledge of Access Control, Intrusion Detection, and Video Management Systems Intermediate understanding of computer networking and IP‑based systems Proficiency with PC‑based diagnostic tools and basic business software (e.g., MS Office) Strong time management, organization, and multitasking skills in a hands‑on work environment Effective verbal and written communication skills, with the ability to interact professionally with customers and internal teams High school diploma or equivalent required Electronics or low‑voltage certification preferred Experience Minimum of 3 years of hands‑on professional experience working with low‑voltage systems in a field service or installation environment, including: Installation, service, and support of low‑voltage infrastructure such as alarm systems, access control, intrusion, and video surveillance systems Electrical and system troubleshooting, including diagnosing and resolving technical issues Configuration and programming of surveillance cameras, routers, and related networked devices Working knowledge of TCP/IP networking, including DNS, DHCP, gateways, routers, and switches Experience with low‑power wireless technologies used in security or communication systems Ability to read and interpret schematics, wiring diagrams, and technical documentation

Compensation and Benefits:

Starting hourly rate of up to $25.00 per hour for highly experienced candidates. Company provided medical, dental, vision and life insurance along with 401(k) Plan with Company match up to 4%. 10 days of vacation/paid time off (increases with length of service) along with 7 paid Company holidays. Wireless

CCTV, LLC

("WCCTV") located in Richardson, Texas, is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. (http://www.wcctv.com/). The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes: Rapid deployment pole cameras Mobile surveillance trailers Time lapse video services WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal sales training programs designed to help grow your own personal success in a Sales career within the Company. Candidates must already have a work authorization that would permit them to work in the US. Wireless

CCTV LLC

is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

Pay:

$24.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have at least 3 years of hands‑on professional experience installing and servicing low‑voltage systems in a field environment? Do you have experience installing, servicing, or supporting video surveillance, access control, intrusion, or alarm systems? Do you have hands-on experience troubleshooting low‑voltage electrical and system issues in the field? Do you have experience programming and configuring surveillance cameras and/or routers prior to or during installation? Are you able to read and interpret schematics, wiring diagrams, and technical documentation? Have you worked with low‑power wireless technologies used in security, surveillance, or communication systems? Ability to

Commute:

Ontario, CA 91761 (Required)

Work Location:

In person