Field Service Engineer II

Field Service Engineer II Woodward, Inc. - 3.5 Fort Collins, CO Job Details Full-time $65,000 - $104,000 a year 1 day ago Benefits Paid parental leave AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Military leave Adoption assistance Parental leave Employee assistance program Vision insurance 401(k) matching Bereavement leave Referral program Qualifications Customer relationship building Equipment installation Equipment troubleshooting Mid-level Mentoring Equipment maintenance Technical Proficiency Full Job Description Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities, creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future. Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Field Service Engineer II The role of a Field Service Engineer focuses on managing field service operations, including performing onsite installations, maintenance, and repairs of equipment. The position requires leveraging technical expertise to diagnose and resolve moderately complex issues effectively. Travel Requirements—70%. This role reports in to the Fort Collins, Colorado office when not in the field Estimated annual base pay: $65,000 (minimum) - $85,000 (midpoint) - $104,000 (maximum) All members included in annual cash bonus opportunity. 401(k) match (4.5%) Annual Woodward stock contribution (5%) Tuition reimbursement and Training/Professional Development opportunities for all members 12 paid holidays, including floating holidays. Industry leading medical, dental, and vision Insurance upon date of hire Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave. Paid parental leave. Adoption Assistance Employee Assistance Program, including mental health benefits. Member Life & AD&D / Long Term Disability / Member Optional Life Member referral bonus Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending Voluntary benefits, including: Home / Auto Insurance discounts Whole Life Insurance / Critical Illness Insurance / Legal Assistance /

Military Leave Key Responsibilities:

Perform Field Service Operations:

Conduct onsite installations, maintenance, and repairs of equipment using current technologies.

Diagnose and Resolve Technical Issues:

Analyze and solve moderately complex problems by evaluating multiple factors and applying technical expertise.

Maintain Customer Relationships:

Build and sustain productive working relationships with customers to understand their needs and ensure satisfaction.

Provide Team Support:

Offer informal guidance and support to new team members, enhancing team performance and knowledge sharing.

Ensure Compliance and Documentation:

Adhere to company policies and procedures while accurately documenting service activities and technical solutions.

Key Skills:

Technical Proficiency:

Demonstrates expertise in current engineering technologies relevant to field service operations.

Problem Solving:

Analyzes and resolves moderately complex technical issues effectively.

Process Knowledge:

Understands and applies company processes and key business drivers to daily tasks.

Communication:

Clearly explains complex technical information to team members and clients.

Team Collaboration:

Builds productive working relationships with internal and external teams.

Mentoring:

Provides informal guidance and support to new team members.

Quality Management:

Maintains high quality standards in personal and team work outputs.

Analytical Thinking:

Evaluates data and situations comprehensively to inform technical decisions.

Customer Orientation:

Develops in depth knowledge of customers to effectively address their technical needs.

Adaptability:

Thrives in dynamic and fast paced environments, adjusting to changing technical requirements. Application window is anticipated to close 7 days from original posting date. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee). Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.