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Support Engineering-Field Service Representative 2
Job
Chipton-Ross
Berkeley, MO (In Person)
Full-Time
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Job Description
Chipton-Ross is seeking a Support Engineering-Field Service Representative (Level 2) for a contract opportunity in Berkeley, MO.
BASIC QUALIFICATIONS
(REQUIREDSKILLS/EXPERIENCE
):- Experience with electronics, electronic components, mechanical, and/or mechanical components
- Experience with parts procurement, inventory management, or logistics
- Proficiency in MS Excel and MS Word
POSITION RESPONSIBILITIES
Provides global technical support of company products at customer sites and client locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability. Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations. Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.PREFERRED QUALIFICATIONS
(DESIREDSKILLS/EXPERIENCE
):- Experience as a field service representative
- Experience working in a technical or engineering environment
- Experience in factory equipment or factory automation
- Experience with fabrication, soldering, and/or repairs or mechanical or electrical components
- Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting
- Experience with inventory management software
- Experience coordinating and monitoring organizational laboratory compliance standards such as safety or
ESD PHYSICAL REQUIREMENTS
- Ability to move and pack items weighing up to 25lbs unassisted
- Ability to work effectively and safely in an elevated environment using lifts and ladder platforms