Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Field Service Engineer
Job
QUANTUM COMPUTING, INC.
Hoboken, NJ (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
89
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Field Service Engineer Location:
Hoboken Department:
Engineering Report to: Hardware Engineering Manager About us Quantum Computing Inc. (QCi) (Nasdaq:
QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. We are the pioneers of Entropy Quantum Computing (EQC), utilizing open quantum systems to solve NP-hard optimization problems. The Company's portfolio offers unique capabilities in high-performance computing, artificial intelligence, cybersecurity, and remote sensing. Position Description We are seeking a highly skilled and customer-focused Field Service Engineer to install, maintain, troubleshoot, and repair Entropy Quantum Computer at customer sites. The ideal candidate will have strong technical expertise, problem-solving abilities, and excellent communication skills to provide exceptional on-site support. This position offers a unique opportunity to be at the forefront of quantum technology, contributing to the advancement of groundbreaking solutions in the rapidly evolving field of quantum computing. If you are passionate about changing the world by empowering revolutionary new quantum technologies, we want to hear from you! Duties and Responsibilities- Install and commission Entropy Quantum Computers at customer locations, integrated with existing infrastructure.
- Troubleshoot and resolve hardware, optical, and mechanical issues on-site.
- Work closely with remote software engineering teams to debug and optimize system performance.
- Perform hands-on repairs, maintenance, and system calibrations
- Provide technical guidance and support to customers, ensuring a smooth user experience.
- Document system configurations, issues, and solutions to enhance deployment and support processes.
- Travel to customer sites as required. Required Skills and Experience
- Strong background in physics, mathematics, and engineering (opto-electrical, electronics, mechanical).
- Great knowledge of networking, TCP/IP protocols, operating systems (Linux and Windows), and cloud services
- Hands-on experience with optical-electrical hardware like lasers, photodiodes, and electronics
- Familiar with single photon detector, proficient in using testing equipment such as oscilloscope, function generator, optical spectrum analyzer, optical power meter
- Ability to diagnose and repair hardware and optical failures in complex systems.
- Fast learner and open-minded
- Team player: Proficiency in working with remote teams to troubleshoot and resolve software and hardware-related issues.
- Strong interpersonal and communication skills, with a customer-first mindset.
- Lift heavy weights up to 40 lbs Preferred Skills and Experience
- Experience with high-performance computing customers
- Familiar with Python, C/C++
- Networking certifications as Cisco CCNA, CompTIA Network+, JNCIA-Junos or equivalent are a nice to have Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.