What's in it for you?
+ •

Collaborate:

Engage with healthcare professionals to optimize healthcare delivery and improve patient outcomes. +
Execute:
Apply your mechanical skills in a dynamic and rewarding healthcare environment while interacting with healthcare professionals. +
Impact:
Your work will help optimize healthcare delivery, directly impacting patient lives. +
Develop:
Learn pharmacy and nursing workflows and understand how medication management systems significantly drive efficiency and reduce wasteful spending. +
Inspire:
Opportunities for advancement and learning specialized automated or robotic products.
Field Service Engineer Level I Responsibilities and Qualifications:
+ •

Responsibilities:

+ Provide moderate-level onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical solutions. + Regularly communicate with manager-level nursing and pharmacy staff and work on problems of moderate scope. +
Basic Qualifications:
+ Coursework in Network Engineering, Robotics, or Electronics. + Experience working in a hospital environment. +
Preferred Qualifications:
+ Bachelor's Degree in Engineering/Technology or related discipline and experience troubleshooting and repairing electronic, mechanical, or computer devices.
Field Service Engineer Level II Responsibilities and Qualifications:
+ •

Responsibilities:

+ Independently perform onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical and automation solutions. + Regularly communicate with director-level nursing and pharmacy staff and tackle problems of advanced scope. + Provide coaching and mentoring as needed. +
Basic Qualifications:
+ Coursework in Network Engineering, Robotics, or Electronics. + Experience working in a hospital environment. +
Preferred Qualifications:
+ Bachelor's Degree in Engineering/Technology or a related discipline AND one year of relevant experience; OR + Associate's Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices.

+ Knowledge of FDA regulations for medical devices and Quality Management Systems.

Shared Responsibilities for both

Levels:

+ Thoroughly document all service events according to Omnicell's policies and procedures. + Meet company guidelines for response time and service levels. + Escalate product bugs, malfunctions, and design issues through support channels. + Participate in various staff meetings. + Maintain service quality and customer satisfaction. + Manage parts inventory and return materials process.
Work Conditions for both

Levels:

+ Must be able to lift 50 lbs.

to approximately 5 ft. high. + Available 24 hours a day, Monday through Friday, and for weekend on-call rotations. + Frequent local travel in the primary area. + Backup support in adjacent areas as needed. + Provide work area at home and space for trunk stock inventory. _

Note:

The selected individual must have a valid driver's license with an acceptable driving record, be able to meet Omnicell's insurance coverage requirements, and have their own vehicle in acceptable working condition.

_ Base compensation:

Salary range this position is $38 - 50 USD per hr. Actual Compensation is subject to variation due to such factors as location, education, experience, and skillset.

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