Field Service Engineer II

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing maintenance, repair, and installation services to OEM partners within the healthcare industry. EMSAR's service offerings include: On-site technical field support (maintenance and repair) Equipment installation Technical training and education Position Summary This intermediate-level field position is responsible for performing preventive maintenance, and repair on hospital beds. EMSAR provides all necessary tools and paid technical training. This position is Monday-Friday, business hours. Key Responsibilities Perform on-site preventive maintenance and repairs on hospital beds. Manage and complete assigned work orders using EMSAR's service management platform ( ServiceMax ). Approximately 25% of daily work involves documentation and system updates . Maintain consistent communication with dispatchers to coordinate work assignments and scheduling. Perform additional duties as assigned by supervisors or management. May be assigned to work regularly at designated client facilities . Qualifications & Skills Technical and Analytical Skills Knowledge of commonly used field service engineering practices, procedures, and equipment . Intermediate-level troubleshooting and technical repair skills. Communication & Interpersonal Skills Strong verbal and written communication skills . Ability to maintain positive working relationships with internal teams and external clients . Organization & Time Management Ability to prioritize tasks, plan work efficiently, and manage time effectively . Capable of working independently with limited supervision while following established guidelines. Minimum Education & Experience Option 1 High School Diploma or equivalent 2-4 years of technical or field service experience OR Option 2 Associate's degree or trade/technical school certification 1+ year of technical experience (internship, apprenticeship, or externship acceptable)

Additional Requirements:

Valid driver's license and proof of liability insurance Ability to operate personal, fleet, or rental vehicles Work Environment & Physical Requirements Frequent standing, walking, bending, squatting, and stair climbing while performing service work. Extended periods of computer use for service documentation and reporting . Ability to use both hands to handle tools and small components without restriction. Ability to lift up to 50 lbs and move equipment up to 125 lbs . Regional travel , including day and occasional overnight trips The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. EMSAR retains the right to change or assign other duties to this position. EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, marital status, pregnancy, age, physical or mental disability, genetic information, military service status, or any other basis protected by federal, state or local law. This Employer participates in E-Verify, a service of DHS and SSA.

Pay:

$27.50 - $33.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Referral program Tools provided Vision insurance

Work Location:

In person