Industrial Printing Durst Image Technology $60,000
$80,000/ yr
Total compensation includes base salary, annual bonus opportunity, and overtime.

Also:

401k with match, medical/dental/vision group benefits, life insurance and disability coverage. United States, Ohio, Columbus Jul 31, 2026 Durst Image Technology US has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises, with products requiring a printed surface design. At Durst, you frequently hear \"This is the best job I've ever had!\" from HQ and field employees alike. We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Our core, 6-month FSE training program is thorough and includes weeks at our Rochester, NY HQ and in the field shadowing other FSEs. You get to form strong relationships with customers and delight them with outstanding service. You'll have the satisfaction of knowing you made a positive, lasting impact every day. And, you can rest assured that Durst has your back. You can ask literally anyone in the company for help with anything and they are more than happy to assist. Leaders are respected because they walk the walk. Durst prides itself on continued personal and professional development and treating employees like family. Are you the go-to for fix-it assistance in your circle of family and friends? Are you a DIY person who likes working with your hands and mind, tackling challenges, and taking things apart and fixing them? If yes, we want to talk to you! Here are some examples of the skills/experience/hobbies we find typical in our FSE employees: RC Car and Planes\nRobotics experience\nAutomotive repair\nMotorcycle rebuild and repair\nBicycle repair/modifications\nSmall engine repair\nAutomation machine repair\nMechatronics students\nMachine assemblers or repair\nMarine mechanics Now, a bit more about what you'll be doing in this job: The purpose of the Field Service Engineer is to ensure timely and cost-effective installation, repair, removal/relocation, and technical support of Durst products while maintaining a high level of customer satisfaction to all Durst customers.

Your specific responsibilities include:

Provide timely and effective installation of Durst products and services.\nPerform effective initial customer operator/maintenance training, as required.\nMaximize Durst equipment uptime through timely response and effective/efficient repair and maintenance to ensure high levels of customer satisfaction.\nEfficiently manage utilization of Durst assets (parts, tools, test equipment, autos) and resources (travel expenses, phone, etc.) to achieve targeted financial results.\nCommunicate and interact with customers, sales and other service counterparts in a positive, courteous and professional manner and always present a professional image to Durst customers.\nComplete all job-related administrative aspects (call reports, part returns, time/expense reporting, etc.) on time and error free. What you bring to the table: To be considered for this position, you must have these qualifications: Previous experience in printing or related industry\nGreat attitude and eagerness to learn\nStrong mechanical aptitude and good dexterity\nExcellent communication and customer service skills\nProficient computer skills\nHigh school diploma or equivalent\nExperience or training within some form of mechanical discipline\nWillingness to travel as needed, typically up to 75% of the time (or more during your initial training period)

mostly overnight travel via car and plane throughout USA & Canada\nValid driver license\nEnglish proficiency\nAbility to safely lift up to 50 pounds and push, pull and reach for boxes and parts weighing up to 50 pounds Bonus points for these nice-to-have but not required qualifications: Associates degree or equivalent training and/or experience\nAt least a few years of field service experience\nFamiliarity with reading schematics and wiring diagrams\nHands-on experience with hand tools\nWorking knowledge of multimeters for electrical testing\nWorking knowledge of AC and DC up to 3 phase\nStrong understanding of computer hardware and software

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Field Service Engineer - Industrial Printing