Field Service Engineer

Title:

Field Service Engineer Location:

Plano, TX Duration:

6 Months (contract to perm) As a Field Service Engineer, you are responsible for performing equipment commissioning, Site Acceptance Testing (SAT), on-site preventative maintenance, on-site equipment troubleshooting and repair, and customer training. When offsite, the Field Service Engineer provides remote support to clients, assists with in-house testing as needed, and prepares proposals for spare parts and field upgrades. We are looking for a skilled individual that is excited to be a part of changing how the world views our most critical resource - Water. What You Will Do Travel to customer site to perform equipment commissioning, Site Acceptance Testing (SAT), on-site preventative maintenance, on-site equipment troubleshooting and repair, and training for domestic and international customers. Provide feedback to engineering, project management, and manufacturing on lessons learned. Maintain detailed field service trip reports. Work with engineering for drawing and software updates based on field service work performed or future trips. Coordinate with customers on the procurement of spare parts and field upgrades Provide after-market technical and sales support Position Details This is a remote position requiring the successful candidate to reside within one hour of a major airport. ?? The primary territory covers the entire United States, with a particular emphasis on the Eastern region This role involves extensive weekday travel, with up to 75% of your time spent on overnight trips. Rare but occasional international travel may be necessary During your training program, you will be required to travel to Wastech Offices in Chatsworth, CA for ~8 weeks. The remaining weeks will be in-field training. Client will arrange and pay for your travel and certain travel-related expenses. You are responsible for having the proper documentation to fly such as a Real ID or other acceptable form of identification.? Minimum Qualifications BS in Electrical, Chemical, or Mechanical Engineering 3 to 5 years relevant work experience, preferably in manufacturing Familiarity with industrial process equipment Working experience with AutoCAD, and the Microsoft Office Suite Excellent communication and customer service skills Familiarity with PLCs, HMIs, and electrical and mechanical troubleshooting Valid driver's license with clean driving record No immigration sponsorship available for this role Preferred Qualifications Safety training / IIPP / OSHA IO Construction / Confined Space Configuration ISO training General overview of Wastech products Wastech Engineering Standards UL508A and NEC standards